Operations | Monitoring | ITSM | DevOps | Cloud

DEX

We Believe that Nexthink is the #1 Vendor in DEX. Whichever Way You Look at It.

This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. At Nexthink, we first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.

Experience Analysis - The Foundation of DEX

Optimal productivity requires an employee's ability to accomplish their tasks and processes in as efficient a manner as possible, with a minimum of “digital friction”. To minimize employee digital friction, you must understand the complete employee experience situation - where the opportunities are for improvement, how to identify and replicate best-practices, and where to focus for optimal impact.
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Monitoring MS Teams as part of your DEX Strategy

Embracing a digital-first workplace has become imperative in today's fast-paced business environment. However, ensuring a seamless and engaging digital employee experience (DEX) remains challenging for many organizations. In this article, we delve into the transformative power of Microsoft Teams as a key component of your DEX strategy, promising to unveil practical insights and strategies to enhance collaboration, communication, and overall employee satisfaction.

Celebrating Nexthink's Leadership in Gartner's First Magic Quadrant on DEX

In any significant journey, there are milestones that prompt reflection—moments that make you pause and consider how far you've come and where you began. This week, the release of Gartner’s first-ever Magic Quadrant for Digital Employee Experience Tools, naming Nexthink as a Leader, is one such moment for all of us here.

DEX vs. DEM - What is Digital Employee Experience (DEX) and how does it differ from Digital Experience Monitoring (DEM)?

Today I’ll cover a few points on DEX vs. DEM. Many organizations have adopted Digital Employee Experience (DEX) Monitoring, and many Digital Experience Monitoring (DEM), some both. Sometimes the terms are used interchangeably, and sometimes these methodologies overlap. I’ll cover a few points that should hopefully clarify the differences and the overlaps.

What is Developer Experience (DevEx)?

We asked developers across the globe, each with their own take on what makes for a great developer experience. And while every developer’s journey is unique, the need for smooth, efficient workflows is universal. That’s why we’re excited to kick start DevExDays – a celebration of the tools, practices, and innovations that make development easier and more intuitive. To make it even better, we’re offering up to 80% off your first GitKraken Pro seat with the code DEVEXDAYS24 for a limited time!

Proactive Alerting to Optimize DEX

Like other aspects of the Nexthink Infinity Platform-powered Nexthink Workplace Experience, we have spent a busy summer season making significant enhancements to our already comprehensive alerting system and workflows. These updates are designed to improve how IT teams detect, prioritize, and resolve issues, ensuring a smoother and more efficient digital environment for your organization.

Accelerating Strategic DEX Leadership

Continuously building upon the industry-leading Nexthink DEX Score and Experience Central, we are pleased to announce an extensive set of new, high-value features to amplify Senior IT Leader’s ability to manage all aspects of their employees' digital experience proactively and strategically. Building upon the capabilities described in Strategic DEX Management earlier this summer, the following capabilities have been added.
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The importance of digital employee experience monitoring for business

In a world where digital, businesses are shifting their focus to creating a positive digital employee experience. With more employees working remotely than ever before, it's become critical for companies to monitor and measure this experience. This is where Digital Employee Experience Monitoring comes into play. In this article, we will dive deep into the importance of Digital Employee Experience Monitoring for businesses today. We'll explore what it is, why it matters, and how to implement it in your own organization. By the end of this article, you'll have a thorough understanding of how this technology can enhance your company's operations and improve employee productivity.