Operations | Monitoring | ITSM | DevOps | Cloud

Zendesk is a popular choice for customer service and support, offering a range of tools to manage interactions and boost customer satisfaction. However, making sense of all the data it collects requires robust reporting tools. Zendesk Explore, Power BI, and SquaredUp are three powerful tools that can help you unlock valuable insights from your Zendesk data, but each has its unique strengths.

Making your brand stand out in digital business is more challenging than it sounds. More than 2.87 million apps are available on Play store and other platforms. In fact, as per reports, almost 252,000 new websites are created and launched daily. Competing in this large market without proper monitoring and strategy is a complete waste of time.

We are excited to announce the release of ARM builds in the Pipelines cloud runtime. Our release of Linux based ARM runners in cloud allows you to build and deploy software for ARM-based systems with all the benefits of our fully managed CI/CD platform. To use the new cloud ARM runners in your pipeline, make the following modifications to your bitbucket-pipelines.yml file.

We are excited to introduce a new capability in Bitbucket Pipelines – Step Failure Strategies. This is the first of a set of new features allowing developers to implement more comprehensive logic and control-flow inside their CI/CD pipelines. Failure Strategies are designed to give you explicit control over how your pipeline behaves in the event that an individual step within the pipeline fails.

If you're like most companies running large-scale, data-intensive workloads in the cloud, you’ve realized that you have significant quantities of waste in your environment. Smart organizations implement a host of FinOps and other activities to address this waste and the cost it incurs: … and the list goes on. These are infrastructure-level optimizations.

Almost every business needs AI, but it’s not needed everywhere. Yes, you read it right. AI, though it transforms entire business models, comes with a price tag. A 2022 survey by McKinsey found that only 27% of companies using AI have successfully scaled their initiatives across the organization. This highlights a key challenge—adopting AI without a clear strategy can lead to wasted resources and minimal return on investment.

Cybersecurity today is not just about defending against attacks. It’s about proactively managing risks in a landscape where threats are growing in volume and sophistication. With data volumes rising by 30% in just the past year and the average cost of a data breach now exceeding $4 million, traditional Security Information and Event Management (SIEM) systems are no longer enough.

Generative AI has now become an essential tool in reshaping retail as we know it. Major players, including Amazon, Walmart, Carrefour, and more, have integrated GenAI into their operations, unlocking unprecedented efficiency and personalization in their strategies. As AI continues to evolve, it’s no longer just about retail media and advertising—it’s revolutionizing every aspect of the retail landscape, from product development to customer service.

In the dynamic landscape of cloud operations, Network Operations Centers (NOCs) are crucial in ensuring service reliability and performance. However, managing the diverse workloads of NOC teams can be challenging. At MoovingON, we are dedicated to providing solutions that enhance operational efficiency and cultivate a positive work environment for our engineers. To this end, we are excited to introduce a powerful new feature in our moovingon.ai platform: Enhanced Dashboards for Workload Management.

If you're like most companies running large-scale, data- intensive workloads in the cloud, you’ve realized that you have significant quantities of waste in your environment. Smart organizations implement a host of FinOps and other activities to address this waste and the cost it incurs: … and the list goes on. These are infrastructure-level optimizations.