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How to Integrate IT Asset Management With Service Desk?

Integrating IT Asset Management (ITAM) with your service desk is crucial for streamlining business activities and optimizing resource utilization. The ITAM process encompasses the tracking, managing, and reporting hardware assets throughout their lifecycle, ensuring that data centers operate efficiently and cost-effectively. By aligning ITAM with your service desk, you create a unified system that enhances visibility and control over assets from procurement to retirement.

Securing and Configuring AI Environments: AI in Operations

The artificial intelligence (AI) revolution is here. If you’ve been following the meteoric rise of companies like NVIDIA, you understand that the AI revolution isn’t just a passing hype cycle. To train complex models like Large Language Models (LLMs), organizations are turning back the dial to private data centers and high-performance computing (HPC) infrastructure — which requires thousands of servers all working in harmony.

CDK Global: A Cold-Hearted Reminder of Why Patch Management Matters

A few weeks ago, CDK Global, a software provider with 15,000 North American car dealership customers, faced back-to-back cyberattacks, effectively taking down scheduling, records, and more for their thousands of customers for days. The CDK Global attack is also the latest cyber incident to spur larger industry-wide conversations around the supply chain risks posed by increasingly ruthless and aggressive bad actors.

25 Best Incident Management Software and Communication Platforms 2024

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.

Cloud Based vs. Self Hosted vs. On Premise Asset Management

In the world of asset management, choosing the right system can significantly impact your business's efficiency and productivity. Cloud-based, self-cloud-hosted, and on-premise asset management solutions each have their own set of advantages and disadvantages. This blog post will explore these options in detail, helping you make an informed decision about which system is best for your organization.

What Is IoT? Benefits for IoT Asset Management

In today’s fast-paced business environment, the efficient management of assets is crucial for maintaining productivity and profitability. The Internet of Things (IoT) has emerged as a game-changer in asset management, offering innovative solutions to traditional challenges. This blog post explores what IoT is, its benefits and drawbacks, and how it is revolutionizing asset management using IoT.

How to optimize performance across Amazon EC2 instances

Amazon Elastic Compute Cloud ( EC2) instances provide robust compute resources, but getting the most out of them requires a two-pronged approach: optimizing cost s and optimizing performance. This blog dives deep into strategies to fine-tune your EC2 instances through AWS monitoring for peak performance without breaking the bank.

DevOps Workflow: Overview, How-To, and Tips

Does your organization struggle with slow software releases, frequent bugs, and siloed teams? If so, you're not alone. These challenges are common in software development processes across industries. DevOps workflows offer a solution to these problems, supporting faster delivery of high-quality apps through automation, collaboration, and communication. In this article, we’ll provide an overview of DevOps workflows, explain how to implement them, and offer best practices to ensure success.

Exploring AWS Lambda: Performance and Cost Analysis of Different Architectures and Deployment Methods

In the current tech landscape, AI and cloud services are taking the lead. Companies are pushing the limits of their offerings to improve performance, reliability, and overall service quality. One of the standout services in AWS is AWS Lambda, a fully serverless compute service that lets you focus on your code without worrying about the underlying infrastructure.