Operations | Monitoring | ITSM | DevOps | Cloud

Get started with Gremlin's Chaos Engineering tools to safely, securely, and simply inject failure into your systems to find weaknesses before they cause customer-facing issues. Coming out of recessions, merger and acquisition volume typically picks up as lower interest rates drop the cost of capital and Corporate Development teams begin executing on the strategies they’ve developed during the holding periods. This year has been no exception, with $350 billion spent on tech acquisitions to date.

In December, AWS announced the new VPC Reachability Analyzer tool. Using this tool, AWS can analyse the paths within your VPC to determine whether the various components in your VPC can communicate with each other or not.

Enterprise operations are becoming increasingly complex ecosystems, involving new technologies, larger supply chains and more partners than ever before. In a new report called ‘Building Tomorrow’s Interconnected Enterprise’, Console Connect and Applied Futurist Tom Cheesewright present a new interconnected enterprise model for the ecosystem-based future, where successful organisations will operate as a complex web of interactions rather than a monolithic whole.

At the shadow of the widespread IP addresses, MAC addresses say even more about our devices than its more popular sister. As a kind of “identity document for network devices”, a MAC address informs us about “who is who” when connecting to a network. Of course, remember that the one called “MAC” has nothing to do with Macintosh computers. In fact, you can find it on devices of any brand.

We all know that debugging serverless is time-consuming and hard and that AWS Console doesn’t make it much easier. CloudWatch isn’t quite known for its ease of use. Why? Well to start with, it has suboptimal search features, logs scattered across multiple buckets and groups, little visualization capability, and no structure of Lambda function invocations.

When a business application slows down, bad things happen. Your customer support gets slammed with service requests. Your boss calls an emergency meeting to talk to the product and developer teams. Everybody’s asking the same question: what happened? Diagnosing a slow application and finding the cause of the problem is something developers need to do quickly. Performance-related problems are in the top five SaaS user churn, which is a major preventable loss of revenue.

As we head towards COVID-19’s first anniversary, let’s take a moment to analyze how far we’ve all come. The first few months may appear catastrophic, with physical businesses and airports shutting down indefinitely. However, it taught many companies how to adapt to a new normal and learn to swim in deep waters, almost overnight. As businesses transitioned to the digital landscape, employees were advised to work remotely.

You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes place? This would allow you sales, customer service or technical teams to act immediately no matter where they are.

If 2020 taught us anything, it is that a corporate Status Page is an IT ‘must have.’ With this one solution, IT leaders are able to address new challenges of remote work teams, as well as traditional issues — like high IT support costs, employee productivity, stakeholder transparency and IT team efficiency. 2020 was a year marked by the ‘virtualization’ of nearly every aspect of life.

Let citizen experiences drive your decision making In healthcare, citizen needs, expectations, and priorities can change quickly and with little warning. There’s no better example of this than the way COVID-19 immediately affected how organizations serve their customers and how healthcare providers prioritize patients, with many elective surgeries postponed.