Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused. As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operated uninterrupted and our customer support kept churning out replies to customers’ questions. It was business as usual for us.
2020 might be a year many of us want to forget, but this year, we also unveiled a variety of new products and features worth remembering. For the Logz.io team, 2020 was a year full of innovation as we worked to continuously improve our product and complete our unified observability vision. We also launched a variety of new capabilities for Logz.io Log Management, Infrastructure Monitoring, Cloud SIEM, and Distributed Tracing, that make our product faster, smarter, and more cost-efficient.
Troubleshooting Network problems in a timely manner is extremely critical for maintaining network performance and delivering advanced network services within an organization. For network engineers and administrators, troubleshooting network bandwidth related issues can be achieved by taking advantage of existing flow technologies within the routers and switches. By using NetFlow, monitoring network traffic not only becomes much simpler but also provides broader visibility within the network.
2020 was a busy year for Civo, and we couldn’t have done it, and get where we are now, without our community of users. Between the wider community, our Civo Ambassadors, and our staff team, there is an enormous amount of knowledge and skill to be found. I’d like to present some of our top cloud-native guides for the year gone by, drawn both from guides published on our site and around the web by our community of users.
2020 was a year we all will remember. The whole world got an experience like never before. At VirtualMetric we have always believed in a global team with no borders. This year almost every company joined us in the remote work approach. Despite the challenges we were surrounded by, our team had a productive year. We not only saved our entire crew but hired more talented people to our VirtualMetric family, which helped us to achieve our ambitious goals.
Business priorities are shifting. Employees’ expectations are rising. Simply put, the world around us is changing. And so should your service desk. AI is everywhere, and now it is redefining ITSM to provide end-users with a superior experience. Why wouldn’t they, right?
We can finally bid a not so fond farewell to 2020. Looking back at our Threat Thursday series in reflection there is no way other than to say 2020 was a brutal year in cybersecurity. 2019 had already driven ransomware into high gear, but the seven-figure ransom extorted from Travelex really set the tone for what was to come this year. The New Year is a time to reflect, but most importantly it’s a time to learn from the past to create a safer, more secure future.
Systemd logs, without exemption, can be monitored in this proof of concept that we will see next. But what is systemd and how does it work? I will tell you in advance that I do not want to create any controversies, I will keep my opinions on systemd.
As the customer experience has moved almost entirely online, finding and fixing issues before they impact your conversions, retention, and revenues has become an increasingly complex task. In this article, two real-world examples are presented from the gaming and eCommerce industry that showcase the limitations of static thresholds and the impact that has on customer experience.
