Operations | Monitoring | ITSM | DevOps | Cloud

Synthetic Monitoring of Microsoft AVD Service Levels

We recently announced a FREE ready-to-go standalone SaaS logon simulator tool for Microsoft AVD, available here. This joins our fully featured logon simulator available for use on-premises, as SaaS or in the cloud within our synthetic monitoring suite. A logon simulator, whilst a useful tool, should be used in conjunction with other synthetic and real user monitoring tools for a truly proactive IT strategy designed to prevent real users encountering issues and raising support tickets.

What is the Difference Between Stockout and Shortage in Terms of Inventory Management?

Lots of people believe that inventory management can be done easily. Inventory management is not a simple task especially when you have multiple work locations. There are several issues that can occur in inventory management which can be harmful to business. One of the major inventory management issues is stock-out. However, lots of people use stock-out in the place of inventory shortage & vice versa. But both are different terms. What is the difference between them?

Building a more resilient business with the Now Platform Tokyo release

Organizations today—and the people who run them—face unprecedented challenges. Executives are under pressure to make faster, smarter decisions and drive innovation while struggling to maintain day-to-day operations. Leaders are betting on platforms they trust to help them thrive in uncertain times. The Now Platform® Tokyo release is designed to tackle complex, interconnected problems and deliver value across the enterprise. It helps boost efficiency and business resilience.

Key Observability Scaling Requirements for Your Next Game Launch: Part II

In Part I in our series outlining best practices for scaling observability, we reviewed the data analysis capabilities that can help engineers troubleshoot faster during high pressure situations during a game launch. Nobody wants lag time or crashes in their game launch. Similarly, no one wants terminated sessions or for your gamer customers to log off and play a competitor’s game.

Is Your Mac Spying On You? Maybe It Should be

What would you call software installed on your Mac, that’s hidden from sight, difficult to remove, and that silently monitors everything that happens on the system? You might call it spyware, or a RAT (Remote Access Trojan), and start thinking about how best to get rid of it. However, that same description can also be applied to the software that’s used to keep your machine safe from such threats.

What are the new stages of incident management?

Good communication is at the core of any incident management process, empowering stakeholders with the information they need to avoid lost productivity. Delivering the right message through the right channel to the right people across the enterprise is key – if you’re simply firefighting and communicating reactively, stakeholders will likely get frustrated.

Troubleshooting SaaS User Experiences with AppNeta from Broadcom Software

Many organizations are moving to SaaS-based hosting environments but how do you monitor the user experience of these apps when they no longer exist within the four walls of your data center? In this demo, we are going to reveal how network operations teams can gain true visibility into the user experience with AppNeta from Broadcom Software - even when they do not own any of the network infrastructure delivering that experience.

Public cloud for telco - Part 2: Google Cloud Platform

This is the second blog in a series focusing on how telecom operators can leverage public clouds to meet their business demands. In a previous blog, we talked about Amazon Web Services (AWS) and how its services made it possible for telcos to shift towards public clouds. In this blog, you’ll get to know about Google Cloud Platform (GCP) and its role in enabling the telecommunications industry to leverage the cloud’s capabilities.

What can be learned from recent BGP hijacks targeting cryptocurrency services

On August 17, 2022, an attacker was able to steal approximately $235,000 in cryptocurrency by employing a BGP hijack against the Celer Bridge, a service which allows users to convert between cryptocurrencies. In this blog post, I discuss this and previous infrastructure attacks against cryptocurrency services. While these episodes revolve around the theft of cryptocurrency, the underlying attacks hold lessons for securing the BGP routing of any organization that conducts business on the internet.