Operations | Monitoring | ITSM | DevOps | Cloud

The next-generation of mobile connectivity is rapidly bringing supercharged mobile gaming, Internet of Things technology, and a smarter, better-connected world to consumers’ fingertips. As 5G rapidly evolves and brings new possibilities, it presents a wealth of opportunities for mobile network operators (MNOs) to differentiate their services with high performance applications; and for wireline operators to deliver differentiated backhaul transport services, but they need to act quickly.

Digital transformation has transformed the way people interact with brands, software, and making buying decisions. Businesses need to find ways to adapt with these changes and manage the customer journey. Businesses have to continue to provide excellent service and a superior customer experience in these times of transformation. In the case of service-based companies, this requires efficient customer request management.

For a complete JFrog DevOps SaaS solution hosted on Azure, the puzzle is now complete. JFrog DevOps Pipelines CI/CD is now available for all JFrog Cloud plan levels hosted on the Microsoft Azure cloud service. With Pipelines automation, now all the key elements of the JFrog DevOps Platform can be hosted on Azure as a SaaS subscription. That includes the Artifactory universal binary repository manager, and Xray software component analysis.

In this How-To video, we’ll look at how Catchpoint can help you evaluate which Content Delivery Network you should be using. CDNs, as they’re called, are not one size fits all, especially when it comes to location. Many companies simply select one CDN and run with it, even though their provider might not perform very well in all places.

This post is a recap of a presentation given at ElasticON 2020. Interested in seeing more talks like this? Check out the conference archive. Network infrastructure is the engine that drives a company’s business. As companies scale, assets that compose this infrastructure become more complex to manage. That means there’s more hardware, more software, and more subscriptions and services that require tracking.

It’s on the agenda of almost every CIO, COO and CFO, and sounds like a great idea in general: tool rationalization, often trying to standardize on top of a single vendor. It can reduce costs and provide a streamlined IT Ops process through data consistency, a single pane of glass and a single source of action.

Status updates are a crucial part of your status communication, and at Statuspal we proud ourselves at supporting a wide range of options for how our customer’s notifications get delivered, today one more (a highly requested one) comes to live: SMTP external servers integration.

In this article, I’m trying to shine some light on the AWS Lambda Layers, Lambda Extensions, and Docker image for Lambda, in order to add third-party code to Lambda. When and how to use which method, and when to mix and match? Due to the circumstances in 2020, many software releases were postponed, and so the industry slowed its development speed quite a bit. But at least at AWS, some teams got updates out of the door at the end of the year. AWS Lambda got two significant improvements.

Root cause analysis can be a difficult challenge when you are troubleshooting complex IT systems. In this blog, we are going to take you through how you can perform root cause analysis on your IT Service Intelligence (ITSI) episodes using machine learning, or more specifically causal inference. The approach shown here is included in the Smart ITSI Insights app for Splunk, with this blog largely detailing how to use the ITSI Episode Analysis dashboard.

Enhancing the customer experience and boosting revenue with the power of analytics are key concepts for telecom operators in today’s ultra-competitive business environment. Many telecoms are going through transformation of their system architectures and stacks to change how they operate and manage their day to day operations as well as their strategies and planning for what comes next.