Operations | Monitoring | ITSM | DevOps | Cloud

Break up with Backstage (without losing what you built): Cortex's Backstage migration helper

Backstage by Spotify is an open-source platform for building IDPs (internal developer portals). IDPs provide standardization and visibility for engineering teams and managers, as the single source of truth for status, ownership, and metrics on software projects. Teams often try Backstage when they have aspirations of “building anything and everything,” but run into problems when supporting “anything and everything” becomes a full-time job for multiple front and back-end engineers.

Monitor the Temperature of Your MacOS Hardware Using Telegraf

Monitoring your machine's internal temperatures is important for maintaining system health, optimizing performance, and ensuring the longevity of your computer hardware. It allows you to take proactive measures to prevent potential damage caused by overheating and helps in diagnosing and addressing cooling-related issues effectively. In this article we'll detail how to use the Telegraf agent to collect temperature readings from a Mac computer, that you can forward to a datasource.

Exploring Amazon Bedrock to transform ITSM customer experiences in SolarWinds Service Desk

Practical IT Service Management (ITSM) can be challenging when considering the growth of users and services to support. Additionally, ongoing trends in distributed enterprises with remote workforces, hybrid cloud, and cost-based pressures force companies to do more with less. Atop the usual demands, ITSM teams increasingly expect integrations with observability and security, giving IT support teams a single pane of glass across their roles and responsibilities.

IT Festivus 2023: A Festivus for the Admins of Us

It's that time of year again — YOUR time of year. Time to gather round the virtual fire and bask in the warm company of your favorite IT experts and peers. Time to regale us with your greatest feats of IT strength, and — as is tradition — time to get those grievances you've been harboring all year finally off your chest. Serenity now. It's time for IT Festivus, baby!

The real costs of Datadog Synthetics monitoring

How much do Synthetics matter to your team? I think they matter a whole lot. Back when I was a freelance developer, I doubled my annual income with synthetics. Working mainly in database optimizations, I would finish out a contract and leave a synthetic monitor running at a very low frequency on their service. When I saw a pattern of slower performance, I knew it was time to hit the team lead-up to ask if I could help.

2023: The year of IT resilience!

As we close out another year, we want to take this moment to thank you, our customers, for your continued support. Whether you have been with us from the start or are just discovering our brand, we appreciate your business. This year's theme is IT resilience, which refers to the ability of an organization to withstand, adapt, and recover from disruptions or attacks with minimal or no impact.