Operations | Monitoring | ITSM | DevOps | Cloud

Understanding the EU Green Deal and Its Impact on Data Centers

Organizations in Europe are currently facing the challenge of reducing energy consumption and improving sustainability in light of the European Green Deal. The EU Green Deal has been approved by the European Commission which focuses on decreasing greenhouse gas emissions by 55% compared to the 1990 levels by 2030. Europe is striving to be the first climate-neutral continent by 2050.

Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue

Massdriver is a cloud operations platform that makes it easier for engineering teams to build, deploy, and scale cloud-native applications. While many companies use this lofty language to make similar promises, Dave Williams, CTO and co-founder at Massdriver, means it. Before Massdriver, Dave worked in product engineering where he was constantly bogged down with DevOps toil. He spent his time doing everything except what he was hired to do: write software.

Planning for the unexpected with business continuity management

As a major retailer with more than 1,700 outlets, Canadian Tire needs robust business processes that continue to operate seamlessly when adverse events strike. Although the company had disaster recovery plans in IT and an established business impact analysis discipline in its business units, these processes ran on Microsoft Excel, Word, and emails—and weren’t connected.

Platform Engineering - Paving the Way to Accelerate Eeleases

Platform engineering started appearing in 2017 and was identified as a distinct DevOps role in 2019 in the book Team Topologies. Adoption quickly accelerates, and by 2022, there are platform engineering meetups worldwide, and over 6,000 DevOps professionals attend Platform Con, the first platform engineering conference. With such a fast rise in popularity, many technology professionals still need clarification on the role and how it fits into the DevOps methodology.

On-Trend in Operations This Peak Season

Here we are, back again to another calendar fourth quarter and maybe the same for your business. But whether your fiscal calendar lines up or not, it is that most wonderful time of year we all know as peak season. Each year's a little different, especially lately. But rather than re-hash what we have all lived through leading up to this season, it feels right to have a look at what operations — maybe yours included, are doing to make peak season 2023 a success.

PagerDuty for Customer Service Operations

Provide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly resolve the issue at hand. Reduce the impact on your customers by layering monitoring data from technical resources across your organization with data from customer calls and other systems of record—so you have a holistic view of an issue and can identify the right solution quickly.

Ivanti Neurons for HR

To view all Ivanti Demos please click here. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

What is Service Desk and how does it help IT departments?

Skilled IT leaders understand that consistent and sustainable growth comes with a number of significant challenges. Developing IT growth requires a cohesive strategy that aligns perfectly with the engine of that operation: And that is Service Desk, the undisputed main character of this journey.