Operations | Monitoring | ITSM | DevOps | Cloud

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Demystifying Zero Trust: Understanding the Zero Trust Security Model

In the previous blog post we looked at why it’s important for MSPs to get to grips with Zero Trust and Zero Trust Network Access, as well as how to explain the benefits to customers. In this post we’re going to take a deeper dive into some of the philosophy and principles behind Zero Trust.

Embedded Open Source Summit 2024 Recap

April marked the return of the Embedded Open-Source Summit, this year in Seattle. I was lucky enough to be able to attend and split my time between the Memfault booth in the exposition hall and many of the captivating presentations. Since the videos have just been published on the the Linux Foundation’s YouTube account, we thought it would be a good time to highlight some of the talks and give you a quick summary which will, hopefully, inspire you to go watch them!

Use Grafana Alloy to collect Azure metrics with less hassle

Are you using the Azure metrics exporter to ship telemetry data to Grafana Cloud? Are you overwhelmed with the amount of configuration and complexity necessary to avoid being rate limited? Well, did you know that with Grafana Alloy, our distribution of the OpenTelemetry Collector with built-in Prometheus pipelines and support for metrics, logs, traces, and profiles, you can now: Let’s look at how these two features can reduce the complexity of your Alloy configuration.

Why business continuity belongs in the cloud?

Resilience in today’s liquid business environment demands flexibility. The term “observability” replaces monitoring, reflecting the need to adapt and be agile in the face of challenges. The key is to dissolve operations into the cloud, integrating tools and operational expertise for effective resilience. I remember that when I started my professional career (in a bank) one of the first tasks I was handled was to secure an email server exposed to the internet.

Elastic's RAG-based AI Assistant: Analyze application issues with LLMs and private GitHub issues

As an SRE, analyzing applications is more complex than ever. Not only do you have to ensure the application is running optimally to ensure great customer experiences, but you must also understand the inner workings in some cases to help troubleshoot. Analyzing issues in a production-based service is a team sport. It takes the SRE, DevOps, development, and support to get to the root cause and potentially remediate. If it's impacting, then it's even worse because there is a race against time.