Operations | Monitoring | ITSM | DevOps | Cloud

Application slowdowns or outages interrupt the user experience and web performance. This significantly impacts brand reputation, leading to customer churn and a heavy dent in the competitive edge. This is where Application Performance Monitoring (APM) comes in. APM tracks application performance to ensure a positive user experience. Real User Monitoring (RUM) and Synthetic Monitoring are two approaches to analyzing your app’s performance and the digital experience they provide.

Effective monitoring is crucial for maintaining system health and performance. Prometheus has grown in popularity as a an open-source monitoring solution, gaining traction among developers and operations teams, especially in cloud-native monitoring environments. In fact, Kubernetes – the de facto industry standard for deploying and operating containerized applications – comes bundled with Prometheus.

The OpenTelemetry project is changing how organizations approach observability. It aims to standardize monitoring across different systems. OpenTelemetry—commonly referred to as OTel—provides APIs, SDKs, exporters, and collectors. It is making data collection, analysis, and utilization more efficient, leading to better decision-making and technology adoption.