One of the biggest reasons organizations don’t try out a new software vendor is the perceived costs of switching. Most cite the fear of implementation being too expensive, too difficult, or too time-consuming—all excuses to justify maintaining a vendor contract, even if that vendor is performing poorly and not meeting expectations. But what’s at risk when organizations simply renew year after year? Who loses if the status quo is maintained?
At PagerDuty, we have been heavily focused on developing our Artificial Intelligence for IT Operations (AIOps) solution. This has involved a lot of investment in our platform and a continued commitment to ensuring it delivers value to our customers as quickly as possible. With that, we’re delighted that Gartner named PagerDuty as a Representative Domain-Agnostic AIOps Vendor in its 2021 Market Guide for AIOps Platforms.
It has been just over two years since we introduced the Elastic Common Schema (ECS), and what a journey it’s been. From categorization fields to request for comments to Threat Intelligence fields, ECS has evolved rapidly over the course of the last two years. In this blog post, I would like to reflect on the ECS journey so far, and look towards the future of ECS.
With so many IT vendors claiming they provide AIOps platforms, how do you understand the differences between them, and decide what flavor of AIOPs to choose for your organization? Join us in a CTO Perspective discussion with Elik Eizenberg, CTO and co-founder at BigPanda, to find the answer. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue reading, take a few minutes to read the transcript. Enjoy!
Today’s telecom engineers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology and multi-vendor networks, in a competitive and unforgiving market with minimal time to resolution and high costs for errors. With the ongoing growth in operational complexities, effectively managing radio networks, current and legacy core networks, services, and transport and IT operations is becoming a radical challenge.
Have you ever heard anyone saying: “Our data is great, we’ve never had any data quality issues“? Ensuring data quality is hard. The magnitude of the problem makes us believe that we need some really big actions to make any improvements. But the reality shows, often the simplest and most intuitive solutions can be incredibly impactful. In this article, we’ll look at one idea to improve the process around data quality, and make it more rewarding and actionable.
As companies accelerate their digital transformation, technology innovations are now a critical component of any business strategy. Industry leaders are spending more money on technology than their counterparts, prioritizing growth and customers. CEOs now see CIOs and tech leaders as their primary partners in driving business innovation.
The great Ricky Bobby from Talladega Nights once said, “If you ain’t first, you’re last.” Whether we’re talking about a NASCAR race or responding to a security alert, being able to quickly discover attacks and adversaries and respond rapidly is critically important to reducing risks and managing threats to your organization. How do we suggest you do that? With a SOAR (Security Orchestration Automation & Response) tool.
