Operations | Monitoring | ITSM | DevOps | Cloud

As a software-based company, the most critical thing you can do is maintain control over your users' digital experiences and satisfaction levels. However, without a monitoring plan and technologies that allow you to see how customers interact with your application or website from their perspective is impossible. They provide you with the information you need to determine how well your webapp or website is operating and to avoid slow pages or screens that drive customers to your competitors.

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

Cascading Style Sheets (CSS) is the language used by developers to apply styles to documents written in a markup language. In front-end development, enforcing consistent CSS code quality is crucial: poorly written CSS can lead to issues ranging from poor maintainability, unexpected bugs, and inconsistent designs. One effective way to ensure CSS code quality is using a linter such as Stylelint.

AI costs haven’t been a major factor in cloud computing — until now. For example, AI demands massive data processing and storage, such as for training Large Language Models (LLMs) and generative AI. Additionally, AI workloads require parallel processing, which traditional instances struggle to handle — forcing companies to invest in specialized (and expensive) GPUs to get the job done.

Given the current climate in the federal government, it’s critical that public sector IT leaders find innovative solutions to do more with less. That’s a real challenge for these leaders who must balance with current alert backlogs against their agency limited IT budget and resources. Everyday, more than a thousand alerts to track down and as response times are slowing and some incident managers are burning out.