Operations | Monitoring | ITSM | DevOps | Cloud

When developing the new exception landing pages we recently launched (like insert exception link here), I wanted to pull some statistics from Reddit. While looking through various ways to integrate, I found an easy approach that I want to share with you in this post. You probably already know Reddit, the highly active social news aggregation and discussion forum. I've found myself using Reddit more and more over the last couple of years, with the dotnet subreddit in particular.

Grafana 9 launched at GrafanaCONline 2022 in June, and one of the biggest highlights was the introduction of the new Grafana Loki and Prometheus query builders. 🎉 We believe that both of them are going to be incredibly useful for our Prometheus and Grafana Loki users. In this blog post, we will focus on the Grafana Loki query builder and share its new features and improvements with you.

Lionel Ritchie thinks Sunday morning is easy. Ella Fitzgerald thinks living is easy when it’s summertime. Loving is easy too, according to Rex Orange County. I haven’t heard anyone sing about customer experience just yet (Alexa?). But every time I preorder my Starbucks latte so it’s waiting for me at the store on my way to work, I’m reminded just how important easy is. If easy is the on/off switch for great experience, then speed controls the volume.

A few weeks ago we had a major incident. We were releasing our Practical Guide to Incident Management, and after posting about it online an incident.io employee noticed that the page wasn’t loading. Just to set the scene, I’ve been at incident.io for 3 months and don’t have any experience of incidents in my previous role. When the team got paged I expected this to be one of those “follow along and learn how the wizards work their magic” exercises.

IT experts and techies are constantly devising new ways to do more with less in our rapidly evolving world. Traditional platforms monitoring and modern technological maintenance take a large portion of a conventional organization’s IT budget. This leaves limited resources to develop new standards-based and adaptive applications that fulfill core business demands.