Operations | Monitoring | ITSM | DevOps | Cloud

Because of its popularity and widespread adoption, Kubernetes has become the industry’s de facto for deploying a containerized app. Google Kubernetes Engine (GKE) is Google Cloud Products’ (GCP) managed Kubernetes service. It provides out-of-the-box features such as auto-scaling nodes, high-availability clusters, and automatic upgrades of masters and nodes. In addition, it offers the most convenient cluster setup workflow and the best overall developer experience.

As an IT manager you would have often heard from your line manager or user ask “Let’s drill down to find the root cause.”? As dreaded a question as it may seem, it is really the most important answer to understand IT outages. IT infrastructure availability is highly dependent on isolating problems, so the deciding variable in a problem can be fixed without putting the entire system at a halt. This is where RCA can be of tremendous help.

Our instrumentation uses built-in extension mechanisms where possible, such as Django’s database instrumentation. But often libraries have no such mechanisms, so we resort to wrapping third party libraries’ functions with our own decorators. For example, we instrument jinja2 ’s Template.render() function with a decorator to measure template rendering time. We value the correctness of our instrumentation a lot so that we do not affect our users’ applications.

Scaling sort of sneaks up on you, doesn’t it? One day, you’re carefree, the next you start to notice something is off… Maybe it’s the crashing, or the frequent dips in performance. Could it be the new hire? It’s not DNS. Is it DNS? Scaling is a natural part of the business process, and your infrastructure will start to change completely as your userbase doubles and triples.

IT applications are vital for today’s digital economy and for the business to succeed, these applications must be highly available and performing well. Application performance degradations can occur for several reasons. There may be code-level issues, database slowness, or network bandwidth constraints. IT applications run on servers and if the server is not sized correctly or is under-performing, application performance will degrade as well.