Operations | Monitoring | ITSM | DevOps | Cloud

Building your modern SIEM, Unique security requirements for cloud and modern technologies

Digital transformation has changed the attack surface, and organizations are generating more data than ever before. What does this mean from a security standpoint? Attend this session and hear more about what makes a modern SaaS SIEM solution and why it’s critical for detecting threats across your hybrid and multi-cloud infrastructures. Finally, we’ll explore what tomorrow’s SIEM might look like.

Building an enterprise service desk with multiple service desk instances on ServiceDesk Plus

In this session of the #Masterclass: Advanced Series, we'll look at how enterprise service management (#ESM) works in ServiceDesk Plus. You will learn how to integrate and manage different instances for different business functions using ServiceDesk Plus' ESM features. Watch the video to learn the fundamentals of building your own enterprise service desk and running it efficiently with #ServiceDeskPlus.

Full-stack AWS monitoring with Site24x7

Monitor individual AWS resources and application workloads that run on Amazon Web Services. Site24x7 offers unified cloud monitoring for DevOps and IT operations. Monitor the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure including private and public clouds. End user experience monitoring is done from 90+ locations across the world and various wireless carriers.

Your team is running containers, but are they secure?

Organizations are modernizing IT infrastructure, restructuring teams, and accelerating application delivery with containers and Kubernetes. As with any technology, organizations are at various places within their journey. However, according to Gartner, more than 75% of global organizations will be running containerized apps in production by 2022. Chances are your team is using containers for some applications.

Alert Sync 2.0 is here!

Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.

What's the best way to create ServiceNow Incidents from SCOM?

If you have ServiceNow and SCOM you will want to integrate these tools to ensure they deliver maximum value for your business. There are four key benefits of creating ServiceNow incidents from SCOM: 1) Increase value of existing infrastructure monitoring tools by consolidating information and integrating them with connectors. 2) Understand root cause of the problem and reduce Mean Time to Repair (MTTR) by transforming incidents into actionable alerts.

Puppet's journey into Continuous Compliance

During my tenure at Puppet, I’ve learned that almost everything we do is focused on two things — eliminating soul-crushing work, and the never-ending desire to solve really hard customer problems. Couple those with the positive and energetic attitude of the Puppet team, and we’re bound to have a profound impact on our customers. Maybe I’ve had too much Kool-Aid?