Operations | Monitoring | ITSM | DevOps | Cloud

What To Do When Your IT Team Is Short-Staffed

An IT team plays a critical role in keeping an organization's operations running smoothly. However, there may be times when your IT team is short-staffed due to various reasons such as employee turnover, budget constraints, or increased workload. When faced with this challenge, it's essential to take proactive steps to manage the situation effectively and ensure that your IT department can continue to meet the organization's needs. Here's what to do when your IT team is short-staffed.

IoT in Fleet Safety: Navigating Tomorrow's Challenges

Every industry over the past few years has faced a profound transformation driven by technology, and the transportation sector is no exception. The ripple effects of the Fourth Industrial Revolution have reached the farthest corners of the globe, changing the way we live, work, and communicate. One such innovation, the Internet of Things (IoT), presents a tantalizing vision of the future for fleet safety and management. It encapsulates a world where inanimate objects come alive with intelligence, offering real-time insights and creating seamless connections.

Unveiling Past Incidents: Accelerating Incident Resolution with Historical Context

Having the context of how similar issues were handled in the past can be invaluable. It can help incident responders grasp the nature of recurring problems, their causes, and effective solutions that have worked in the past. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar past incidents related to the same service they are currently investigating.

Elevating Citrix Monitoring with the SCOM MP for Citrix FAS in MetrixInsight for VAD/DaaS

We’re thrilled to spotlight a notable addition to our MetrixInsight for VAD/DaaS suite: the SCOM MP crafted specifically for Citrix Federated Authentication Service(FAS). The suite seamlessly integrates the entire Citrix® infrastructure into SCOM, encompassing Citrix Virtual Apps and Desktops, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront, NetScaler ADC and now Citrix FAS.

Stress-free IT management: An IT manager's playbook for mitigating risks

As IT infrastructures become more complex, the responsibilities of IT managers expand exponentially. Their role is akin to a tightrope walker, balancing the need for innovation with the imperative of security. From spotting system vulnerabilities to preparing for unexpected setbacks, the IT manager’s world is one of vigilance and foresight. Zero-trust is an approach to cybersecurity that assumes no trust, even within an organization’s network.

Introducing Grafana OnCall shift swaps: A simpler way to exchange on-call shifts with teammates

A family member’s birthday, that concert you’ve waited all year to see, an impromptu weekend getaway with friends — there are a lot of reasons software engineers might want to switch on-call shifts. And rather than have to frantically send Slack messages to your teammates, wouldn’t it be nice to automate the process and quickly find the coverage you need?

How to get your security team on board with your cloud migration

To find out more about cloud migrations, the pitfalls that await the unwary, and what the security implications are, I recently sat down with Dustin Dorsey, Systems & Data Architect at Biobot Analytics, based in Cambridge, MA. In the first post in this series, we talked about cloud providers being responsible for security ‘of’ the cloud, while their clients are responsible for security ‘in’ the cloud.

Test Automation - A Key to Telco Cloud Adoption

While industry experts struggle to find consensus on the path to Telco Cloud, almost everyone agrees that automation will play an outsized role in helping network operators overcome the challenges they face in adopting and successfully deploying Telco Cloud. For many network operators, the very inefficient pace of their existing software upgrades is a key challenge they must address to migrate their network to a modern Telco Cloud.

Customer Workshop 2023

This month, we were thrilled to welcome SquaredUp customers from all over the world to our in-person workshop in sunny Marlow, UK. It was a wonderful day of learning and sharing ideas, and a unique opportunity for SquaredUp users to meet the people behind the product (us!), network with like-minded customers, and get an exclusive look at the latest product updates. We were excited to showcase our Dashboard Server product roadmap and share our vision for the future of SquaredUp.