In today’s fast-paced digital landscape, service reliability is not just a technical challenge—it’s a critical business need. Downtime can cost organizations millions, and customer trust is easily lost but difficult to regain. Service Reliability Management (SRM) emerges as the cornerstone of delivering consistent and dependable services that meet both customer expectations and business goals.

We are excited to announce the release of NiCE NetApp ONTAP Management Pack 1.1 for Microsoft SCOM and Azure Monitor SCOM MI! This new version delivers enhanced monitoring capabilities and expanded features designed to optimize your NetApp ONTAP storage environment.

Ken has over 15 years of industry experience as a noted information and cybersecurity practitioner, software developer, author, and presenter, focusing on endpoint security, big security data analytics, and Federal Information Security Management Act (FISMA) and NIST 800-53 compliance. Focusing on strict federal standards, Ken has consulted with numerous federal organizations, including Defense Information Systems Agency (DISA), Department of Veterans Affairs, and the Census Bureau.

If you’re using Azure SQL Database for your applications or business, you’ve probably noticed that while the service is amazing for scalability and management, it can get expensive pretty fast. That’s where Azure SQL reservations come in. It is an awesome way to save money. In this blog, we’re going to break down what Azure SQL reservations are, how they work, and why you might want to consider them for your organization. Let’s dive in, shall we?

I had a fantastic opportunity to sit with Ben Good of Google and Rich Prillinger of Mezmo and participate in the discussion about the new DORA 2024 report. The 10th edition of the DORA report covers the impact of AI on software development, explores platform engineering’s promises and challenges, and emphasizes developer experience and stable priorities for success.