Operations | Monitoring | ITSM | DevOps | Cloud

Product update: ensure consistent data across all your retros with two new features

FireHydrant captures your incident, from declaration through remediation, and gives you a framework to run your retrospectives. But retrospectives are only as effective as their inputs. Now we're delivering a better way to learn from and analyze retrospectives by guaranteeing consistent, structured, and sufficient data from your team.

GitKraken Client v8.4: Team Workspaces & Pull Request View

GitKraken knows that software development relies on efficiently coordinating with your A-Team. That is why we’ve added a pull requests section, more repo information to GitKraken Workspaces and a new way to organize and share them with your teams in GitKraken Client! As Mr. Keif would say: I pity the tool that doesn’t have the incredible team features included in GitKraken Client v8.4!

OnCallogy Sessions

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context. It’s therefore critical to have proper on-call on-boarding procedures, offer continuous training sessions, and continuously improve documentation. We also need to make sure people feel safe by providing ways to reduce their stress, and make room for questions to surface all sorts of uncertainties around our operations.

OpenTelemetry Collector - What Is It?

Before we dive into the Collector, let’s cover the components that make up the OpenTelemetry project. If you missed it, our post What is OpenTelemetry gives a high level introduction to OpenTelemetry and the key components of OpenTelemetry project: The OpenTelemetry collector is optional when using a SaaS service like Scout. Even so, knowing what the Collector can do and when to use it is helpful to understand.

Resolve Actions and Espressive Barista

Resolve and Espressive have partnered to bring you an enterprise-class chatbot and Virtual Support Agent that can actually resolve incidents and complete service requests using the Resolve Actions Intelligent IT Automation platform. And because Resolve Actions is an IT automation platform, you can fully customize your automations & runbooks that are triggered by Espressive Barista to undertake almost any IT task.

Hot Ones Interview with an Engineering Manager

In this video, we do a spin off of one of our favorite shows Hot Ones, where we combine an interview with Web Platform Team Technical Project Manager Steven and our Web Platform Team EM Vladan, and hot sauces. Meet both of them in this in this video, and watch them suffer as they go from one hot sauce level to the next just like they do in Hot ones.

How to Build Unified Cross-Functional Teams in Today's Hybrid IT Landscape

Data continues to be a major driver of business operations, and as a result, it’s becoming more common to see cross-functional teams working within IT. In 2022, for example, data-related projects enforcing data hygiene, data integrity, or data security continue to lead most functional leaders’ investments.

Be Proactive Amid Growing Cyber Security Concerns

Over the past few weeks, we’ve all been paying very close attention to the events unfolding in eastern Europe. As an individual, it’s heartbreaking to see a war break out and the impact it’s having across the region. We know that cyberattacks are now a part of war. We also know cyberattacks can be targeted, but also have the potential for unintended consequences and increased impact as they can spread outside of the initial target.

How Privacy Organizations and NGOs Help Build a Better Society

When we think of NGOs we usually think of organizations that take action regarding children, diseases, education, or poverty, but most of the time we don't think of privacy. In fact, there are tons of non-governmental organizations working hard to protect everyone's basic right to privacy. Many people are out there right now dedicating their daily lives to safeguarding our freedom and privacy in the digital era. Supporting them is more important than you can imagine.