In the evolving digital landscape, transformation has become a necessity for businesses in order to stand out and remain competitive. As per stats records, around 91% of businesses use digital technologies and platforms to run their business more successfully. With excessive dependency on digital technologies, there also comes the challenge of navigating through the complex web of dependencies and interactions.

Warranty Management is crucial to the lifecycle of IT assets since it helps you optimize device usage, plan for replacements, and manage your IT budget effectively. In this sense, if your organization has Lenovo laptops and servers as part of its IT inventory, consistent Lenovo warranty checks are a mandatory step in your IT procurement plan. Luckily, the brand offers a straightforward process for checking the warranty status of your laptops.

Including Incident Management software in your IT Service Management (ITSM) strategy has become a critical tool for maintaining the seamless operation of business IT systems. This technology isn't just about putting out fires; it's about keeping the digital pulse steady and strong. When IT hiccups occur, this software steps in with a systematic approach to fix it, so that such interruptions don't further interfere with your organization's operations and potentially cause downtime or financial losses.

In the fast-moving tech world, your business faces two main challenges: maintaining control of in-house servers and harnessing the flexibility of cloud computing. It is where “Hybrid cloud monitoring” emerges as a torch bearer, guiding your organization through the complexities of a dual environment. A hybrid cloud monitoring solution functions like the control centre for your business’s digital operations.

We live in an always-on world, where things move fast and break often. Building stronger resilience is critical for operational efficiency and delivering great customer experiences. CIOs have heavily invested in ITSM solutions, but a centralized, queued approach is no longer meeting the needs of modern organizations when it comes to critical, customer-impacting issues.

In this time of the year when everyone reflects on their past and sets new goals, we thought it would be valuable to share some tips for ITSM professionals for the upcoming year. We talked to our CTO Ivan Samoylov, and he shared his ideas on what to focus on in 2024.

The telecom industry is rapidly evolving, with network operations becoming increasingly complex. To navigate this complexity, telecom operators are turning to Artificial Intelligence for IT Operations (AIOps) solutions. AIOps combines artificial intelligence, machine learning, and big data analytics to optimize network performance, enhance customer experience, and drive business outcomes.

In today's digital age, technology is advancing at an unprecedented pace and the internet has made it possible for everyone to stay connected. This has not only created new opportunities for asset management but has also brought new challenges. In order to maintain compliance and make informed decisions based on accurate data, it is crucial to stay up-to-date with the latest trends in asset management. In this blog, we will explore the latest asset management trends that are shaping the industry.

In today's digital workplace, IT-employee engagement is crucial for communicating timely information, fixing issues collaboratively, and understanding employees’ experience with technology. At Nexthink, we have met this evolving need with our investments in engagement campaigns. And now, we are pleased to introduce the newest innovation to connect IT and employees: parametric campaigns.

Keeping up with Governance, Risk, and Compliance (GRC) requirements within an organization can be challenging, as it involves a range of practices that go from meeting regulatory standards to addressing cybersecurity threats. In this context, incorporating GRC automation becomes essential to streamline overall protection and compliance.