Apple released a series of patches today to address zero-day vulnerabilities CVE-2023-32434 and CVE-2023-32435. As Patch Management’s best practices indicate, the company advised updating the following products: iOS, iPadOS, macOS, watchOS, and Safari browser. Keep reading to understand the extent of the exploits and discover how to easily spot outdated devices on your network using InvGate Insight.

ITIL and Risk Management are closely related. They're both focused on helping organizations run their IT departments efficiently and, most importantly, safely. But here's the thing. The relationship between the two hasn’t always been clearly defined. That is, until the latest version of ITIL launched in 2019. A new version of ITIL is always exciting in the IT Service Management (ITSM) world, and incorporating knowledge on dedicated Risk Management practices was a very welcomed inclusion.

In the blog “How Generative AI Can Benefit Knowledge Management”, we looked at the benefits of AI to knowledge management to enhance the quality, automating the creation of content and enabling more engaging content. In enabling generative AI to become part of the knowledge management framework introduces concerns about accuracy, data bias, privacy and security. Now, it’s time to look at how we can make it work well together...

In recent years, teams have drastically changed how they communicate and collaborate. With the rise of physical distancing and remote work, many businesses have found email slow and burdensome. Instead, they use chat clients like Microsoft Teams or Slack to effortlessly share information and solve problems without needing more online calls.

In today’s fast-paced business environment, determining how short-term projects fit into long-term organizational goals may seem daunting. A strategic portfolio management framework is critical for companies looking to align their projects, investments, and resources with their overall business strategy. ServiceNow Strategic Portfolio Management (SPM) can help organizations consolidate their most pressing business priorities on a single platform.

When managing assets across your organization, IT asset tagging acts as a starting block. It ensures that everything is properly identified and easily tracked to avoid inaccurate inventory records, unregistered losses, or misusage. The practice provides a systematic approach to label and identify software and hardware assets to easily track relevant information throughout the asset’s whole lifecycle.

The old saying goes, “practice what you preach.” When Ivanti started its "Customer Zero" initiative, Bob Grazioli, Chief Information Officer, saw it as a perfect opportunity to test the products and services consumed by customers. For example, during Ivanti’s move to the cloud, Grazioli and the team experienced the same issues that customers would’ve experienced in their migration process. This first-hand experience allowed them to make improvements along the way.

Meet the Summer 2023 Release of Alloy Navigator Enterprise, the next generation of our award-winning ITSM/ITAM platform. Taking a big step forward in our technological evolution, this platform harnesses the power of cloud and on-premise capabilities, encapsulating our commitment to innovation, versatility, and user-centric design.

The Cybersecurity and Infrastructure Security Agency (CISA) issued the Binding Operational Directive (BOD) 23-02 to mitigate the risks of internet-exposed management interfaces. For federal civilian agencies particularly, complying with this directive is not merely an operational necessity; it's a strategic imperative for securing their information systems. Keep reading to fully understand the CISA’s BOD 23-02 implications, and learn how InvGate Insight can help you comply with it.

Cybersecurity researchers have recently informed that a vulnerability in the latest version of Microsoft Teams allows attackers to inject malware into any organization's network. Though the company has yet to release a patch, there's a change in the configuration you can do to prevent this in the meantime. The exploit was communicated by Max Corbridge and Tom Ellson from the JUMPSEC's Red Team on June 21. They promptly notified Microsoft about this security breach but didn't receive a satisfactory reply.