There’s an eternal conflict between formal vs. informal communication channels when it comes to managing IT Service Management (ITSM) in organizations. We have all been in the shoes of the customer, and can understand why it might seem easier to call or text an IT agent when we need to request something quickly. But users don’t always know what is happening behind the scenes, and the whole triage process behind what seems like a simple request.

For the first time in history, there are four generations in the workforce. This puts organizations in a unique situation – how do you make the correct adjustments for such a wide-ranging workforce? We are interacting with tech in nearly every aspect of our lives. And each generation has their own preferences, expectations and drivers for using tech.

QR codes have become a ubiquitous part of modern life, appearing on everything from product packaging to billboards. But QR codes are not just for marketing – they can also be a powerful tool for improving asset management in retail stores. In this blog, we will explore the benefits of using QR codes for asset management in retail, and how they can help retailers to streamline their operations and improve their bottom line.

In today’s rapidly evolving business landscape, digital transformation is no longer just an option, but a necessity. With the COVID-19 pandemic, remote work has become a new norm and the traditional ways of work have been completely disrupted. In this new era, organizations are facing new challenges in managing their workforce and ensuring employee productivity and engagement. The solution? Digital Employee Experience (DEX).

As businesses grow, fixed asset tracking becomes increasingly important and complex. As a result, fixed asset tracking is a crucial aspect of managing business assets. These assets, which include equipment, vehicles, and other tangible items, are often significant investments for companies, and their value must be accurately recorded and monitored over time. There are many reasons why businesses may need fixed asset tracking software.

‍ Asset Tags are an essential tool for businesses and organizations that need to manage their assets efficiently. These small tags, which are typically attached to equipment, provide an easy way to track and manage the location, status, and maintenance of assets. Asset Tags can be used in a wide range of industries, including manufacturing, healthcare, retail, and education, among others.

Asset tracking is an essential process for manufacturers to manage their physical assets efficiently. It involves tracking and managing assets such as machinery, equipment, tools, and materials throughout their lifecycle, from acquisition to disposal. Effective asset tracking helps manufacturers keep track of their assets, manage their inventory levels, reduce costs, and improve their operational efficiency. One technology that has been widely adopted for asset tracking in manufacturing is barcodes.

We are excited to announce the availability of an all new, detailed and comprehensive Collaboration Experience Library pack with the 2023.4 release. This library pack gives Collaboration Experience users much greater insights for faster and more efficient troubleshooting of employee experience issues with Teams and Zoom calls. Full function workflows are included: All are designed to together simplify and speed the Collaboration Application issue workflow.

We are excited to announce the availability of significant enhancements to Application Experience and its use-cases and capabilities. For Application Experience, the 2023.4 release delivers an all-new Library Pack, coupled with several in-product enhancements to offer customers faster time to fully configured operation and increased value.

As a key decision-maker of a growth-oriented organization, you always want to promote a collaborative work environment where employees are encouraged to work together, share ideas, and leverage each other’s strengths. Unfortunately, the Covid-19 pandemic has changed the way we work! With the rise of hybrid work and employees operating from a variety of devices and locations, it’s becoming more challenging for IT leaders to keep a grip on the digital workplace.