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What is Digital Employee Experience (DEX)?

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital technologies. The importance of DEX today cannot be overstated.

The Benefits of Using NFC for Asset Tracking in Government Agencies

As government agencies continue to grow and evolve, the need for effective asset tracking becomes increasingly important. Accurately tracking and managing assets can help agencies save time, reduce costs, and improve overall efficiency. One technology that is gaining popularity in the asset tracking space is Near Field Communication (NFC). In this blog, we will explore the benefits of using NFC for asset tracking in government agencies.

Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity & Growth

Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital touch-point is user-friendly, intuitive, and personalized, resembling well-planned traffic routes.

The Pros and Cons of RFID vs. QR Codes for Asset Management

Asset management is critical to the success of any organization, and with advancements in technology, organizations now have more options than ever for tracking and managing their assets. Two popular technologies used for asset management are Radio Frequency Identification (RFID) and Quick Response (QR) codes. While both technologies have their benefits and drawbacks, choosing the right one for your organization can have a significant impact on your asset management practices.

Productivity Hacks for Facility Management Professionals

In the fast-paced and demanding field of facility management, it's essential to maximize productivity, streamline operations, and deliver exceptional results. Whether you are responsible for maintaining a commercial building, overseeing a healthcare facility, or managing a corporate campus, mastering productivity techniques can significantly impact your success.

What Are Service Knowledge Management Systems (SKMS) in ITIL?

The Knowledge Management practice is at the core of ITIL 4 processes; and the Service Knowledge Management System (SKMS) is a fundamental tenet of it. SKMS is an essential system for all service-oriented organizations. Implemented correctly, it centralizes service information and shares important knowledge, as well as reducing incidents, outstanding problems, performance issues, and downtime.

What is Remote IT Support? Definition, Scope, and Tools

In the last few years, remote IT support has become a central part of IT Service Management (ITSM). With the amount of remote work significantly increasing in a wide range of industries over the last years, the need to provide support from and to different locations has become a must. It also has also become substantial to enterprises as they start getting larger in employees and facilities.

BMC Helix ITSM (Remedy) Pricing 2023

BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting BMC Helix ITSM.

The Impact of QR Codes on Efficient Equipment Maintenance in Manufacturing

Maintenance is an integral part of any manufacturing process, as it ensures that the equipment is functioning efficiently and smoothly. Any equipment breakdown can lead to production downtime, which can ultimately lead to loss of revenue. To avoid such scenarios, manufacturers invest in asset tracking, which is a process of tracking and managing physical assets throughout their lifecycle. One of the tracking techniques that has gained popularity in recent times is the use of QR codes.

Time Management Tips for Busy Facility Managers

Welcome to our blog, where we delve into effective time management strategies specifically tailored for busy facility managers. In the fast-paced and demanding world of facilities management, juggling multiple responsibilities, overseeing operations, and ensuring the smooth functioning of physical spaces can be challenging. However, with the right time management techniques, facility managers can optimize their productivity, reduce stress, and accomplish their goals efficiently.