Service Request Automation – Fulfil Cloud Requests The Easy Way The typical Service Desk model consists of 1st line support contemplating how a call should be answered, and then passing it to 2nd and 3rd line to fulfil the requirement. In the new world of Cloud and AI Ops, there is a more streamlined; efficient and autonomous process.
To manage your Windows desktops and servers based on the version / edition of Windows installed across your organisation, we’ve introduced Windows build-specific facts to Puppet. If you have a mix of Windows servers (Core and ServerStandard) and Windows desktops with varying versions and editions Windows, using Windows build-specific facts allows you to: Let’s see what all this looks like in some Puppet code.
If you've spent days (or even weeks?) trying to spin up a Kubernetes cluster for learning purposes or to test your application, then your worries are over. Spawned from a Kubernetes Special Interest Group, KIND is a tool that provisions a Kubernetes cluster running IN Docker.
JFrog is pleased to announce that our comprehensive Cloud Enterprise+ plan is now available on Amazon Web Services (AWS) Marketplace through Private Offers. JFrog Cloud Enterprise+ on AWS is a universal, highly-available SaaS offering of the JFrog Platform for demanding DevSecOps at global scale.
iLert is an alerting and on-call management solution for ops teams and helps you to respond to incidents faster. It extends monitoring tools such as Icinga with advanced alerting through SMS, phone calls, and push notifications and lets you easily manage on-call duty with schedules and escalations. iLert is a SaaS company based in Germany and has been an integration partner with Icinga for over 5 years. This blog post outlines some of the features by using Icinga along with iLert.
«Every cloud has a silver lining». Popular sayings are wise and pragmatic. This year we added coronavirus and telecommuting to our daily vocabulary. Both words are compounds and the first one represents a danger that has massively propelled the second, whether we like it or not. Therefore, regarding remote working, in this post I will tell you all about the telecommuting open tools that we can use at home. Let’s go!
This release 746 includes a new graphical interface in the Enterprise Log Collection feature. We have also optimized the ISO and created a new plugin that supports Selenium 3. Remember to keep your Pandora FMS updated to avoid bugs and have the latest news of each version ;)
At STRABAG, we are using Elastic Cloud Enterprise (ECE) for two main use cases within our on-premises web applications. One to power different kinds of search and a second for operations where we ship more than 25,000 log entries per minute to Elastic from our load balancers. The ECE platform runs in an air-gapped environment, and we would still like to be able to use our corporate logins for the ECE platform.
At Elastic, we love data. It’s the backbone of what we do: search. And that data takes many forms. A knowledge base article showing how to reset your cable box — data. Logs from your network — data. IP addresses accessing your secure network — data. A video tutorial on how adults can use TikTok — data. The list goes on. But behind each piece of data is a story. And a person. Or a customer.
A Harrowing Landscape The increasing complexity of modern services is forcing IT Ops teams to employ a growing landscape of disparate tools to monitor the health of their IT Stack. In fact, the number of tools has grown so much in the last few years, that one wonders how IT Ops teams are even able to effectively configure, maintain, ingest, and process all the events that these tools create.
