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GrooveHQ: Online Customer Support at its Best

Businesses all over the world, especially small ones, always struggle with support software. With limited resources, it becomes difficult for them to manage different types of emails and they end up with more work than they can handle. The lack of proper support software has many negatives with companies not being able to cope up with the entire workload. This is one of the main reasons why there is so much demand for online tools like Groove.

Monitoring SaaS Applications for Network Administrators

Software as a Service (SaaS) is a mainstream way of bringing enterprise applications to hundreds of thousands of application users at a stable cost. Rather than loading client software on a desktop PC, we lease software from the cloud, and monitor how the SaaS application is delivered. That makes it available to everyone in the enterprise.

Monitor MBTA service status and performance with Datadog

Data drives every decision we make at Datadog. That includes decisions about when to leave the office to catch the train! A few years ago, Datadog engineers created MTAServiceChecker.com to provide ourselves and our fellow New Yorkers with detailed insight into New York’s subway system, the MTA. For a recent Datadog hackathon, Chuck Hagenbuch and I, part of our growing engineering team here in Boston, created a version of the service checker for our local system, the MBTA.

SolarWinds Finds 70% of U.K. Tech Pros Need to Develop Skills to Confidently Manage Environments by 2024; Over 78% Lack Time to Train

SolarWinds IT Trends Report 2019: Skills for Tech Pros of Tomorrow examines confidence, current and future skillsets, career development, and barriers to career success. Tech pros still prioritize hybrid IT and security and look to develop deeper understanding in areas like AI and data science. According to more than 80 percent of tech pros, more training, time, and budget is needed to develop skills to manage environments in the next three to five years.

New Release: Squared Up 4.1 is here!

Squared Up 4.1 just landed. And what better way to start this announcement than the promise of more feature releases?! It’s been seven months since Squared Up 4.0, but the hard work put in by the development team since then has set us up for a bright, feature-rich future. All those juicy performance improvements and platform changes mean, moving forward, you can expect a new feature release from us every two to three months.

Fantastic Data Breaches and How to Prevent Them Event

Named in the top 10 world’s most dangerous people alongside Trump & Putin, we are all under attack from Magecart. They attack websites, digital platforms & e-commerce 3rd party supply chains to steal our data, selling it to the highest bidder on the dark web. Our aim is to increase awareness on Magecart attacks, therefore we’ve created an event for Leeds Digital Festival.