Competition amid businesses is growing strict with the advancement and adaptation of new technologies. Further, managing vulnerabilities and application performance in modern IT operations with traditional monitoring practices is becoming difficult. AIOps and observability, in such a case, are the two best strategies to implement for overall business success. The two buzzwords have gained much attention in the past few years due to their unique contribution to IT and business operations.

The increasing competition in online web development, marketing, and eCommerce has put support at the front row hence every thriving business has customer support as a core team in their operations. One such application is Zendesk which is amongst the best in customer service software, but does it keep its word, let us assess in an evaluation of Zendesk where we assess its features, pricing, benefits, shortcomings, and value for web providers.

Knowing what’s happening in your network infrastructure is essential so you can stay on top of issues before they affect users. With the right network monitoring tools, you can track, analyze, and optimize your network’s health and performance and get real-time visibility into traffic, device conditions, and overall infrastructure performance. This post will explore the seven best network monitoring tools and guide you through the nitty-gritty of network performance monitoring.

The Observability Maturity Model helps organizations optimize systems by advancing through stages to improve reliability, performance, and troubleshooting.

Learn how to integrate OpenTelemetry with Django to monitor performance, trace requests, and improve observability in your applications.

Logs are more than just records. With proper log monitoring, they become the honey that sweetens observability. Observability is your ability to understand and optimize your system’s behavior. Turning raw logs into actionable insights requires the right tools, practices, and insights. This blog post is a guide on log monitoring key concepts and best practices for sweetening your observability.

Like the fit your friend got on ASOS? There’s a good chance Grafana Cloud had something to do with that. Each year, more than 20 million customers come to the UK-based online retailer to fill their digital carts, and they expect a seamless online experience as they shop and check out. ASOS can consistently provide that with the help of Grafana Cloud. “There are alerts set up for many of our customer-facing journeys,” said Dylan Morley, Lead Principal Engineer at ASOS.

Digital businesses constantly confront challenges in ensuring top application performance and a positive user experience. System outages, delays in response, and service interruptions can greatly affect revenue and customer satisfaction. Dynatrace meets these challenges with smart monitoring and automated problem-solving.

Developing an application is like composing a song. You know your intended outcome, and the creation is what gives you the jolt of adrenaline to keep going. However, your job isn’t over once you push the application live. You need to monitor and maintain it to ensure performance and cost optimization. AWS Lambda forwards metrics to CloudWatch once the function completes processing an event. Through the CloudWatch console, you can set alarms and build visualizations with these metrics.

There was a lot happening in the world in 2024, but today, I’m going to highlight some product accomplishments we had this year at Mezmo on our Telemetry Pipeline product.