If generative AI is innovative for enterprises in 2023, being cloud-based is ubiquitous. What that means is that the data today is extremely voluminous and complex. Not to mention that all that data needs proactive monitoring and analysis. Thus, data in observability and monitoring can often be complex and challenging to understand due to its sheer volume and diversity.

Virtana’s AI-powered platform is at the forefront of IT infrastructure management, offering a comprehensive suite of tools and services that empower IT leaders to make informed decisions on how to forecast demand and streamline operations. The rapid evolution of technology has ushered in an era of complexity and dynamism that IT leaders must navigate effectively.

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.