Operations | Monitoring | ITSM | DevOps | Cloud

You Aren't As Behind As You Think

If you look at the people posting to social media the most about AI, you’ll probably feel left behind. They’re running dozens or hundreds of agents and probably shipping more than you. But, they are not representative of the rest of the dev world. They are the 1% of the 1%. The thing that might be missed is that you reading their posts is probably separating you from a much larger cohort of devs that are still trying to figure out how to use AI effectively in their day to day work.

MCP Won't Replace Your Monitoring Tool

MCP is generating a lot of hype nowadays (but then again, almost anything that emerges in AI seems to attract hype). The anticipation around it is similar to the level of excitement that would break out if Apple were to finally introduce USB-C to iPhones. To be fair, though, some of that hype is warranted, considering the fact that MCP provides a standardized approach to connecting agents with third-party tools, which significantly simplifies this type of integration (hence the USB-C analogy).

Reliability Engineering in the AI Era

Engineering leaders have been claiming to “shift quality left” for years but production remains stubbornly stuck out of reach of software engineers. The realm of production remains mysterious with tools no one has access to and UIs that wouldn’t make sense to engineers anyway. I’ve noticed a small but growing trend of large enterprises hiring Reliability Engineers instead of Site Reliability Engineers. Dropping one word looks cosmetic but I think it points to a much bigger change.

Trust you can verify: security assurance for the AI era

When you choose a cloud platform, you're entrusting a provider with sensitive business information, customer data, critical applications, and a growing share of your operational resilience. Increasingly, you are also entrusting it with AI. And that changes the questions you should be asking. Marketing claims cannot answer these questions. Independent evidence can. Here is what that evidence looks like at Upsun and why it matters to your next supplier review.

7 lessons for IT leaders on using observability to monitor AI applications

What it takes to prove AI value with LLM observability Over six months, the Elastic IT team ran internal AI applications that returned $2.5 million in operational time to the business.1 A conversational support assistant moved us from zero digital resolution, where anything complex became a ticket, to 30% of support interactions closing without one.

Why we stopped hiring for the skills we used to hire for

Six engineers, two QA, a product owner and a Scrum Master used to be a normal squad. With today's tooling, that's bloat. Teams are being rebuilt around three people. Not because the work got smaller — because agentic tooling absorbed the parts that needed all those hands. The engineer's job shifts from writing the code to directing the agents that write it, and owning the outcome that comes out the other end.

AI Agents Need Guardrails: Building Autonomous IT with Resolve Agent Lab | Agents of IT

AI agents are moving fast. For enterprises, the bigger question is how to make them useful, trusted, and safe enough to take action. In this episode of Agents of IT, Zach Austin and Ian Coppock unpack what it takes to move from experimenting with AI to operationalizing agentic AI across the enterprise. They explore why organizations are racing to deploy AI before defining the problems they want to solve, why governance and scoped responsibilities are critical, and why the real value of AI comes from fixing and orchestrating the workflows underneath it.

When to Use Grafana Assistant vs. MCP vs. GCX: Part 2

When should you reach for Grafana MCP? It’s one of the two “hands” in Grafana’s AI toolkit — and the easy one at that. MCP lets you bring Grafana into the tools you already use, like ChatGPT, Claude, or Cursor, without changing your workflow. No terminal? MCP. Want to stick with your favorite AI tool? MCP. Want easy tool discovery out of the box? MCP. Here’s where it fits, and when to use it — explained by Nicole van der Hoeven.

You Vibe Coded an App...Now What?

"Hey, I built this over the weekend. I want to get it in front of customers." And it always hits architecture, security, and infrastructure. Ross Hendrickson, CTO at Inspectiv, calls that gap the chasm. His team crosses it on Control Plane: AI-written code secured, reviewed, and released in a day. Control Plane combines AWS, GCP, Azure and your own hardware into one virtual cloud shaped to your workloads.