Operations | Monitoring | ITSM | DevOps | Cloud

Why a hyperautomation strategy requires upskilling workers

In a fast-evolving world, adopting a hyperautomation strategy is the best way to future-proof your workplace. But how does hyperautomation affect your workforce, and what will it mean for the future of your business? Hyperautomation is the combination of intelligent technologies to expand automation. It incorporates AI, machine learning, robotic process automation (RPA), integration, document processing, and more.

Discover the Future of Customer Support: AI Helpdesk! Infraon

Are you looking for ways to transform your customer service? In today's video, we unveil the incredible potential of AI Helpdesk software and how it's reshaping the way businesses provide exceptional customer support. Join us as we delve into the concept, benefits, and features of AI Helpdesk. Get ready to be amazed by the seamless automation of repetitive tasks, lightning-fast response times, and unparalleled user satisfaction achieved through AI-powered chatbots and virtual assistants.

The promise - and the perils - of GitHub Copilot

There’s been a lot of talk about GitHub Copilot recently, loudly touted as Your AI pair programmer. According to GitHub, Copilot for Business brings the power of generative AI to engineering teams, accelerating the speed of software development and innovation. At the back end is OpenAI Codex, a modified version of the GPT-3 Large Language Model (LLM) used in ChatGPT. At the front end it integrates with code editors like Visual Studio and JetBrains to automatically generate code.

AWS AI: Introduction to Amazon SageMaker, Amazon Rekognition, and Amazon Comprehend

Artificial intelligence (AI) and machine learning (ML), ever-evolving fields that are subtly and stunningly transforming our world, are now firmly rooted in most aspects of the current tech landscape and business processes. Their growth is exponential, and their effects are largely positive – fostering business endeavors, enhancing our quality of life, and shaping how we live, work, and interact.

AI Unleashed: Revolutionizing Government Processes with Ask Sage and Mattermost

AI will soon take over laborious and tedious tasks, opening new frontiers for impact and innovation. In that transition, many government workflows and processes could be disrupted or even rendered obsolete. How can organizations prepare for the changes to come? Join the founders of Ask Sage, Inc. and Mattermost, Inc. to learn about the state-of-the-art in collaborative AI technologies and applications, from automating compliance monitoring and streamlining software development to accelerating procurement request workflows and more.

What Does AI Mean for MSPs and IT Service Management?

Last month, at N-able’s Empower partner event in Prague, Chief Security Officer, Dave MacKinnon conducted a roundtable with executives from MSPs from the UK, Germany, Poland, and South Africa. The topic centered around artificial intelligence (AI) and initiated dialogue around whether they were planning to embrace AI and their concerns around the impact it could have on technology as a whole. After the event, I sat down with Dave to discuss some of the insights gained from the roundtable.

Making Sense: AI Effect, Red Hat Ruckus, Monoliths vs. Microservices

Each day the news assails us with a jumbled wave of trends, hype, provocative claims, and skirmishes. From news venues around the globe, the D2iQ brain trust is called upon to provide insights and commentary to help make sense of the hot topics and controversies affecting the cloud-native and Kubernetes communities.

The AI Boom Will Drive up Data Center Costs and the Need for Control

Data centers are the backbone of the digital economy, hosting the servers, networks, and software that power the internet and cloud services. Data centers consume a lot of electricity, accounting for about 1% of the global energy demand in 2019. As AI becomes more widespread and complex, data centers will need to upgrade their hardware and infrastructure to meet the growing demand for AI processing. This will increase the cost of operating data centers in several ways.

Celebrating Artificial Intelligence Day: The role of AIOps in today's IT environments

In the ever-changing world of IT and digitalization, we’ve all probably pondered the same thought at least once: “Can AI ever replace me?” An example is the Tom and Jerry cartoon episode with the robot cat meant to replace Tom. Another is the video game Detroit: Become Human that navigates a world where self-aware androids surpass humans in intelligence. Fiction aside, we’re already seeing AI’s true capabilities with tools like Chat GPT and Bard.

What does the future of AI hold in store?

On 16 July the world celebrates International Artificial Appreciation Day. In the previous century, science fiction often covered topics and inventions that are now closer to science fact, such as humanoid robots. In the 50s, artificial intelligence met both great successes, including algorithm development, and big failures, caused by compute power constraints.