Operations | Monitoring | ITSM | DevOps | Cloud

What happens when AI agents stop being scattered and start being steered? Customer service queues shrink, teams get time back for high-value work, and everyone finally works off the same data. That’s the power of the ServiceNow AI Control Tower—all your AI, all under control. No more fragmentation. No more busywork. Just visibility, control, and workflows that scale across the entire business.

In this episode, we’re diving into observability for Generative AI apps. AI helps us write code and monitor applications in production - but how do we observe the AI itself? And how do we make sense of complex, non-deterministic AI systems? We’re joined by two great guests: Ishan Jain, working on GenAI observability and Luccas Quadros, working on Grafana Assistant. Together, they bring both platform-level insights and real-world perspectives.

Join us for this live online webinar as we explore how to design, build, and deploy practical AI agents using n8n’s workflow automation platform powered by relaxAI’s UK sovereign infrastructure. Our speaker, Ben Norris, AI Engineer at Civo, will guide you through the real-world process of creating intelligent agents that automate tasks across tools and services, all without deep coding expertise.

Watch as Itiel Shwartz, Komodor CTO and Co-Founder as he shares hard-won lessons from developing an AI agent that processes millions of K8s events daily to deliver autonomous troubleshooting that reached 95%+ accuracy in benchmarking. This webinar covers: Building production ready systems that maintain reliability when 90% of your data is noise. How Komodor developed an AI SRE agent that processes millions of K8s events daily to deliver autonomous troubleshooting that reached 95%+ accuracy in benchmarking.

AI operates on the same systems and infrastructure as every application, which means if you want to keep it reliable, you have to keep the systems underneath it reliable. Gremlin CEO Kolton Andrus explains more in this clip from an AI reliability roundtable with @nobl9inc and @Pagerduty.

A BGP session goes down because a transit provider exceeded the maximum prefix limit. How do you find the root cause — fast? In this 10-minute demo, we walk through two approaches using Kentik AI Advisor. First, we troubleshoot step by step using natural language: asking AI Advisor to identify the affected interface, check for interface flapping, and review syslog messages until we find the maximum-prefix violation. Then we show how custom network context and natural language runbooks let AI Advisor do the entire investigation autonomously — following the same four steps a senior engineer would.