Operations | Monitoring | ITSM | DevOps | Cloud

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Remote pair programming? Oh yes, you can

When the entire company is working from home, pair programming is not only possible but even more valuable. If you were practicing it face to face, why not continue remote? If you weren’t, why not try? My team did a series of remote pair programming sessions in during the last month or so, and I want to share a few tips from that experience. If you’ve never tried pair programming before, here’s a good primer.
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How To Monitor Zoom Audio Video Conference Performance

With governments and businesses requiring workers to stay and work from home during this unprecedented global pandemic, enterprises are now more dependent than ever before on real time collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx. IT staff within these organizations are under pressure to provide their Sr. Management a level of assurance that these tools are working well in this scenario. But with workers running devices IT doesn't own over networks they don't control means IT needs innovate quickly and find tools that can help them and help them fast.

4 ways cloud helps future-proof your teams

Cloud is no longer a differentiator – it’s a strategic requirement for long-term success. So says Forrester’s Benchmark Your Enterprise Cloud Adoption report, and so say our customers, 90 percent of whom choose our cloud products over hosting Server or Data Center versions on-premise (on-prem). Ten years ago, moving to the cloud was about staying ahead of the curve – no longer.

Real-time impact tracking and notifications

Your team is practicing DevOps and you’re delivering some flavor of Continuous Delivery. You’re deploying anywhere from three times a week to twenty times a day. You are moving fast! At that speed, how do you know if you are moving things in the right direction? Hopefully, your team has defined some key SLIs that define your application’s health.

Monitoring Zoom Metrics from Your Machine with Logz.io

Like everyone else, my life for the last few months has become a never-ending stream of video calls. With Zoom calls, and the occasional Skype, Google Meet, or Microsoft Teams, becoming the norm I’ve noticed that the fans on my Macbook have been kicking in and sounding like a tiny jet trying to take off.

Implementing an effective change management process with ServiceDesk Plus Cloud

In the third session we will discuss the change management process, define the different types of changes possible, and how to implement them with minimum disruption to the organization. We will also discuss how a company moved their entire on-premises infrastructure to the cloud using ServiceDesk Plus, and how they were able to plan such a large scale change and effectively implement it. See the cloud version of ServiceDesk Plus in action, as we show how to use all the available features to plan and implement changes better.

"I'm happy coming back, as long as nobody else does"

When the Coronavirus pandemic hit and the world went into lockdown, as many as one-half to one-third of workers in the United States began working from home full-time. Some people have loved it, but others have felt lonely, unproductive, and stressed while working from home with kids. As we’ve learned more about the virus and states have published reopening plans, many knowledge workers in the U.S. are ready (or being asked) to return to work.