Operations | Monitoring | ITSM | DevOps | Cloud

If you're anything like your peers, you probably blinked in April and found yourself a month away from Black Friday when you opened your eyes. Much like a shopper desperately scrambling to pull together gift lists for their loved ones, many engineering teams find themselves rushing to ensure their systems can handle the biggest shopping day of the year.

For a very long time now, IT leaders have relied on the “throw more bodies at it” strategy: when ticket volumes rise, headcount follows. That model no longer works. Hybrid work, SaaS sprawl, and cloud complexity have made human-only scaling unsustainable. The enterprises winning today aren’t scaling with headcount. They’re scaling with autonomous ITSM agents: AI-driven specialists that resolve tickets instantly, escalate only when needed, and keep operations running 24/7.

AI has created a paradigm shift in software development. AI-native development teams – from small startups to enterprises like Goldman Sachs and Google – are adopting agentic development tools like Cursor and Copilot to increase the speed of code generation to a pace we’ve never seen before. But with all this new code comes a big challenge: how do you manage all these potential new releases and get the right ones deployed?

Trust in Big Tech is eroding. Geopolitical tensions are rising. The only predictable thing about the cloud today is that it’s time to re-evaluate everything. At Civo Navigate London 2025, we pulled together a panel of industry experts to cut through the noise and finally define what digital sovereignty means for the UK.

You're sampling 1% of traces in production. A payment request fails at 3 AM. Logs show an error in order-service, but the full picture isn't there because different services made different sampling decisions. order-service kept the trace; payment-service didn't. So you end up checking logs and timestamps across a few services to piece things together. This happens because the usual probability sampling approach makes a separate choice at each service boundary.

Not sure how to connect to this leading cloud provider? Compare options to pick the best one for your business. Curious about Amazon Web Services (AWS) and the best ways to connect? AWS is a hybrid cloud provider with customized, scalable, cloud-based packages. These encompass: Whether you’re part of a multinational corporation or a small startup, you can choose among various AWS services to meet your needs.