According to the Harvard Business Review, 2022 saw more than 83% of businesses experiencing multiple data breaches. Ransomware attacks, in particular, were up 13%. With cyber security being such a hot topic for business owners, it’s no surprise implementing a zero trust policy has become so important. In this guide, we’ll cover how to implement zero trust and why it’s important for your business to do so. Let’s get started.

Hey folks! We‘re back with another nifty feature to your Incident Management tool arsenal. You now have the ability to merge incidents with a few clicks! With this latest update you can reduce the noise while dealing with a complex incident by merging incidents across services under a parent incident. Typically this can occur when multiple incidents stem from the same underlying issue or root cause.

As Site Reliability Engineering (SRE) continues to grow in popularity, many professionals are looking for ways to advance from junior to senior roles. While there is no one-size-fits-all approach, the transition from junior to senior SRE is marked by a gradual increase in experience and a set of key skills. In this blog, we will explore the valuable insights and strategies shared by experienced SREs.

In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.

Blameless Chief Operating Officer Ken Gavranovic recently sat down with Lee Atchison, a renowned expert in system reliability, to discuss the topic of conducting effective incident retrospectives. You can watch their engaging, informative discussion below, or read on for our overview of the greatest hits from their talk. ‍ Agile development and incident management are the backbones of any tech-driven development cycle. At the heart of these practices lies the art of retrospectives.

In today's cloud-driven landscape, organizations are transitioning from legacy monolithic systems to agile, scalable, and secure cloud-native solutions. Some are even forging new cloud-native applications. However, the concept of cloud-native design remains subjective, lacking a universal blueprint. This blog aims to provide clarity and guidance for designing precise cloud-native applications and container deployment.

The costs of lackluster incident management are truly far-reaching. We’ve learned they go beyond explicit costs, like lost revenue and labor expenses. And that they go beyond the opportunity cost of engineers being diverted from building revenue-building features. The final area of incident cost that’s often overlooked is cultural drain.