Prometheus Basics in 143 Seconds
In this video, we cover the key the basics of Prometheus Monitoring in 143 seconds. This video was brought to you by PagerTree. On-Call. Simplified.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
ilert app features you should try out
In this video, we explore some helpful and perhaps less obvious features of ilert app. Watch to learn how to choose custom sounds for critical alerts, mute notifications for a specific period, and quickly set a maintenance mode for alert sources while on the go.
The rising costs of downtime
IT outages are a financial nightmare. Beyond revenue impact, unplanned downtime translates to lost productivity, frustrated customers, and potential reputation damage. To understand the true impact of these events, Enterprise Management Associates (EMA) conducted a comprehensive study with more than 400 IT professionals from varying company sizes and roles in North America, EMEA, and APAC regions.
Beyond SLAs: Rethinking Service Level Objectives in Incident Response
In the context of IT service management, Service Level Agreements (SLAs) have long been the cornerstone for measuring and ensuring the quality of services provided to customers. However, as technology evolves and incidents become more complex, relying solely on SLAs may not be sufficient. This is where Service Level Objectives (SLOs) come into play, offering a more nuanced approach to Incident Response.
Operational Excellence at the New York Stock Exchange: Our Q&A with NYSE's President
Mitigating the risk of operational failure is top of mind—and a top budget priority—for executives. A single unplanned event can have a disruptive effect across the organization, an outcome management teams work hard to avoid. For the New York Stock Exchange (NYSE), operational resilience is critical given the role it plays in the global economy and capital flows.
Process Automation Release Notes v5.2
Chat with the PagerDuty Process Automation product management team. Join us to learn more about what's new in the new release - v5.2 - and what's coming for automation!
Streamlining Incident Management with Squadcast's Workflows
Watch this Webinar to understand how automating with Squadcast's 'Workflows' can save your team over 1000+ productive hours. Learn about the power of automation in the Incident lifecycle and see a live demo on setting up and tailoring Workflows to boost efficiency. 🛠️
Just hired an SRE? Five onboarding tips
No matter how good a new teammate is, a lot of their success is in your hands.
SRE and the Enterprise: Building a Culture of Reliability at Scale
As the digital landscape evolves at breakneck speed, enterprises face an increasingly complex challenge: how to ensure their systems remain reliable and available amidst the chaos of modern technology. In this journey, Site Reliability Engineering (SRE) emerges as a beacon of hope, offering a pragmatic approach to building a culture of reliability at scale.
Reduce MTTR with BigPanda Similar Incidents
There’s wisdom in past experiences — if you can access it. During live incidents, teams often look for parallels to past situations in their investigation process. Finding the answers is a time-consuming and manual process. You first have to identify similar incidents, then review historical data for insights and details on how previous teams resolved them. There’s no time to waste when SLAs are at stake. Yet that’s how many operators spend their time.