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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
5 Easy Ways to Reduce Work-Related Stress for SRE Professionals
It's completely normal to feel a little overwhelmed and stressed out at work these days. Technology has collaboration moving at the speed of light, and time away from screens is at an all-time low, blurring the lines between work and personal time. Plus, it's hard to ignore the multitude of tech outages that have been making headlines lately, leaving teams anxiously on edge. When you are a professional with on-call cycles, the potential of outages adds another level of complexity to the mix.
We've launched incident.io On-call
It’s 3am. You wake up to a blaring alarm, the sound burned into your soul from countless sleepless nights. You reach for your phone, ‘press 4 to acknowledge’ and bleary eyed, you open your laptop, grab a coffee and get to work. The next hour is a whirlwind—bringing services back online, keeping colleagues in the loop, maintaining a list of action items, updating a status page that will be seen by millions of customers. Potentially for the fifth time this month.
incident.io: On-call as it should be
We started with Response to help with coordination and communication, then we launched Status Pages to keep internal and external stakeholders up to date. Today, we’re delighted to announce the final piece of the puzzle: On-call.
The Debrief: Introducing incident.io On-call
This is on-call as it should be. The secret's out. The world can finally know. incident.io On-call is here. Naturally, a lot of you may be wondering: why and why now. So to help answer those questions, we sat down with Chris and Pete, two of our co-founders here at incident.io to get a bit of background on this project: This episode will not only get you excited about this huge week, it'll get you pumped for what's ahead for on-call.
The Usual Suspects of IT Incidents
🔍 Unlock the secrets behind IT incidents with our latest video, "The Usual Suspects of IT Incidents and Why Status Pages Help"! 🚀 In the fast-paced world of technology, encountering IT incidents is inevitable. Join us on this insightful journey as we delve into the common culprits behind these disruptions and explore why having a robust status page is the key to maintaining transparency and efficiency.
Say Good Bye to All The IT Alert Noise!
👋 Say Goodbye to Alert Noise with a Status Page! 🚨 Tired of being bombarded by endless alert noises whenever a system goes down? Look no further! In this video, we're diving deep into the world of status pages and how they can be your ultimate savior in managing and mitigating alert overload.
The Unplanned Show, Episode 28: Cloud-native Security with Andrés Vega
What do new requirements to document and disclose security compliance mean for organizations? In this episode, we'll sit down with Andrés Vega, Technical Leader for the Security Technical Advisory Group at the Cloud Native Computing Foundation to hear about what's changed... and what's always been a good idea.
What is a software bug? #incidentmanagement
In this snippet, we explain what a software bug is. You can read more about this in our blog post—Incident vs bug.
Solve financial services ITOps challenges with AIOps
The financial services industry is experiencing a profound shift. Customers now demand a flawless experience across all touchpoints, including online platforms, mobile devices, ATMs, and physical branches. Any lapse in performance or reliability in these channels can lead to dissatisfaction. Moreover, the competition is intensifying as technology-focused companies, more nimble and innovative than traditional counterparts, are continuously disrupting the market.