Operations | Monitoring | ITSM | DevOps | Cloud

This video demonstrates how the OnPage + Freshservice integration helps IT and support teams respond faster to urgent incidents and critical tickets—without changing their existing Freshservice workflows. Freshservice is often the system of record for incidents and service requests, but dashboards and email alerts aren’t always reliable when something requires immediate, human acknowledgment, especially after hours. That’s where OnPage comes in.

OnPage 2025 Year in Review | Clinical Communication, On-Call & Incident Response ( What’s New in OnPage (2025): CC&C, On-Call Scheduling & Critical Alerts ) In this video, Ritika from OnPage's Product Marketing, walks through the key OnPage product enhancements released in 2025 across clinical communication & collaboration (CC&C), on-call management, and critical incident alerting. The updates shown here are designed to help on-call teams communicate clearly, reduce alert fatigue, and respond faster during high-priority events.

Shipping systems powered by LLMs would be hard enough if the models stayed the same. But in reality, they don’t. Models get updated and deprecated at a pace traditional software wouldn’t. All while teams are still expected to hit reliability targets that look a lot like traditional SLAs.

Paige Cruz (Chronosphere) shares why postmortems are never truly objective and how to make them useful anyway.