Coined by Gartner in 2016, the term ‘AIOps’ refers to the combining of big data AI and machine learning to automate and improve IT operations processes. Back then, this very broad definition led to some confusion, with different IT vendors characterizing AIOps differently, depending on what they were actually offering.

Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies.

DevOps is a term for, “a cross-disciplinary practice dedicated to the study of building, evolving and operating, rapidly-changing resilient systems at scale.” (Jez Humble) There is no wall between development and operations so they work simultaneously and without silos. The system focuses on uniting the developmental and operations teams in a continuous process. Agile is a software development strategy that focuses on responding to change with cross-functional team communication.

Blameless is excited to announce a new source for monitoring data for your SLIs and SLOs. New Relic is an observability platform that helps engineers instrument, analyze, troubleshoot, and optimize their entire software stack.

Blameless is excited to announce a new source for monitoring data for your SLIs and SLOs. Datadog is a monitoring and security platform for cloud applications. It brings together end-to-end traces, metrics, and logs to make applications, infrastructure, and third-party services observable.

Blameless is excited to announce that our SLO Manager is now generally available! SLO Manager is a new service added to the Blameless platform. This service helps SRE and engineering teams proactively make data-driven decisions about reliability efforts. According to a survey Blameless conducted, over 80% of organizations use SLOs or will in the next 1-2 years.