Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Monthly Moo March 2022

What a start to 2022 has been for us all. We are incredibly proud of the continuous innovation, velocity and delivery of new features and functionality. We’ve heard success story after success story from our brilliant customers, each unique in their own way and continue to collaborate with them on our roadmap. So, this March update is for you and a massive thank you. We couldn’t do it without you, and it’s been our honor to be part of your success.

xMatters Overview - xMatters Demo

Join Stephen Walters, Solutions Architect and DevOps Institute Ambassador, and Daniel Topham, Solutions Architect, as they guide you through a high-level demo of the xMatters solution. See how xMatters sends alerts to the right users at the right time and enriches notifications with relevant data. And, learn how easy it can be to use Flow Designer to integrate different tools and software to create innovative workflows with drag and drop capability.

Amplify Artifactory and Distribution Changes Through PagerDuty

When automated software delivery runs smoothly, it can whisper, and quietly attend to itself. But when your delivery and distribution pipeline runs into a problem, it must shout. Boosting the volume of Artifactory and Distribution change events and issues through PagerDuty can help ensure they’re heard by everyone whose job it is to monitor your software delivery pipeline.

Kubernetes Health Check Using Probes

Kubernetes is an open source container orchestration platform that significantly simplifies an application's creation and management. Distributed systems like Kubernetes can be hard to manage, as they involve many moving parts and all of them must work for the system to function. Even if a small part breaks, it needs to be detected, routed and fixed. These actions also need to be automated. Kubernetes allows us to do that with the help of readiness and liveness probes.

Mastering Digital Operations Across the Enterprise

I’m excited to announce that today, PagerDuty is taking our automation capabilities to new scale and scope as we enter into a definitive agreement to acquire Catalytic. With their technology and talented team we accelerate the delivery of enterprise-wide process automation that manages no-code workflows across the business, broadly applicable to any workflow, for any employee.

Workflow Form Layout - xMatters Support

In xMatters, the form layout is where you customize the content and options that are available to the message sender. You can use the form layout to do things like predefine recipients for your messages, add a conference bridge, attach documents, specify a customized sender display name, or add a map that the sender can use to target users at specific sites.

The BigPanda ScaleUp Journey: Human/AI Collaboration, Predictive Accuracy, and Scale Power in AIOps

At the beginning of the COVID-19 pandemic, we anticipated a slow-down in IT-related spending. In reality, the opposite occurred. Companies massively expanded their digital offerings using the same IT staff they’d had pre-pandemic, even as the teams lost access to many of their existing tools while working from home. This acceleration put immense pressure on IT teams everywhere, resulting in messy incident management, outages, and a huge shortage of talent.

xMatters Out Run Release Recap: Service-centric Automations, Callable Flows, and More!

What’s one of the fundamental principles of DevOps? Automation. There are many ways to leverage automation to facilitate DevOps practices for enabling consistency, reliability, and efficiency within the organization. That’s why we’re taking serious strides to ensure that xMatters can allow full automation and coordination of the many tools we use to make incident management easier and more efficient for front-line responders.