Operations | Monitoring | ITSM | DevOps | Cloud

Emergency risk management (ERM) is the process of identifying potential threats and minimizing the impact of disasters on business operations and people. The process requires leaders within an organization to determine how they will keep stakeholders informed and safe during critical events. Leaders must also craft disaster recovery plans to quickly remedy the effects of a catastrophic event on communities, government agencies and organizations.

Incident severity levels are a measurement of the impact an incident has on the business. Classifying the severity of an issue is critical to decide how quickly and efficiently problems get resolved.

Goodbye May, Hello June! It’s summertime in the northern hemisphere and the sun is shining bright, along with updates we’ve got for you this month. The team at Moogsoft is working on a few big items that will be sure to put a smile on your face. But, lest we forget about some of the smaller items that help you day in and day out.

The Datadog mobile app enables you to check your alerts and dashboards from anywhere, so you can triage issues—and stay up to date—regardless of whether you have access to a laptop. You can now be even more productive when responding to issues while away from your keyboard by declaring incidents and notifying responders directly from your mobile device.

In incident management, observability is the ability of an organization or team to infer a system's internal state from its external outputs.