Operations | Monitoring | ITSM | DevOps | Cloud

Derdack attaches great importance to the confidentiality, availability and integrity of information. Therefore, Derdack has undergone a ISO27001:2022 audit and received a certification that Derdack has implemented and maintains an Information Security and Management System. ISO/IEC 27001:2022 is essential for organizations aiming to protect their information assets and comply with best practices in information security management.

In digital systems, communications, apps and IT/operations, the terms alerts and notifications are often used somewhat interchangeably – but there are important distinctions. Understanding these differences helps design better user experiences, reduce overload, and improve response to critical issues. Here are some of the defining contrasts: A few concrete examples help illustrate.

At Interlink, we believe the future of IT Operations (ITOps) is about Service Observability, incident prevention and automated remediation.

In my travels, I constantly hear about plans that promise to “unlock the full power of AI” down the road. The usual advice is to start small with a few pilots, then gradually scale up from there. It looks good on paper, but in practice, it becomes a months-long slog of one-off experiments that burn a lot of capital, but usually generate little impact on their own.

Companies rely on a variety of services to streamline their workflows, which often requires data synchronization or information sharing across platforms. But are your tools flexible enough to connect with external systems? ServiceNow is widely recognized for its robust and complex workflow support for enterprises. However, it may not always offer the most intuitive or user-friendly experience when handling incidents.

Choosing the right incident management software can make or break your organization’s operational resilience. Modern IT environments are growing complex, and so are customer expectations for always-on services. Having robust incident management capabilities isn’t just nice to have, it’s essential for business continuity.

We introduced our vision for BigPanda AI Detection and Response (ADR) at our annual customer event earlier this year, and shared how we’re going to automate L1 operations and eliminate the need for manual investigations. We’re pleased to announce the continued evolution of ADR with a brand-new set of capabilities.

Every day, BigPanda redefines how enterprise operations teams prevent disruptions and streamline incident management. Our agentic IT operations platform helps enterprises detect, respond to, and resolve incidents faster and ensure that IT remains scalable, effective, and sustainable. I’m proud to announce that in 2025, BigPanda received recognition across ten Gartner Hype Cycles, which we believe is a testament to our relentless innovation and customer focus.

Every week, we hear about new AI breakthroughs. AI models write code, create videos, or analyze data in ways we couldn’t imagine just months ago. But there’s a gap: While most companies have adopted AI tools, the majority of employees still don’t use AI in their everyday work. As a manager, you see AI’s potential to change how your team works. Yet your employees struggle to figure out how AI fits into their daily tasks.