Recently, we introduced our very first VP of Engineering, Norberto Lopes, to incident.io. As with all of our new joiners, we thought it would be helpful for folks to get acquainted with who exactly he is! So in this episode of The Debrief, we'll do exactly that. We sat down with Norberto to ask about his background, what he was doing before incident.io, what motivated him to join the company, and a whole lot more.

Because digital services can experience thousands of changes per day, it’s critical to intelligently surface change information in a way that’s meaningful and actionable for resolvers. By presenting relevant changes within the context of an incident, resolvers can identify recently changed services, gain greater insight into potential root causes, and immediately take action to mitigate and resolve the issue. Let’s take a look at Change Management in xMatters.

Want to ever manage Incidents and Jira within Slack? With Pagerly , create , update and manage Incidents within Slack itself. Example if you are tracking incidents via Jira, Pagerly would automatically create Channel on Slack.

ilert's maintenance windows feature allows users to schedule downtime for alert sources and services. This ensures that on-call responders won't receive alerts from alert sources during maintenance and service, and status page subscribers will be informed about planned and ongoing service maintenance. In this video, you will learn how to use this feature on ilert mobile app.