Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

ChatGPT Outage: How StatusGator notified before OpenAI and Microsoft

On December 26, 2024, A ChatGPT outage disrupted access for countless users worldwide. This was a major outage affecting not just the ChatGPT web interface but the entire OpenAI platform including their APIs. The incident was traced back to a power issue in Microsoft Azure’s South Central US data center which took down many other Azure customers. StatusGator customers received Early Warning Signal notifications before either provider updated their public status pages.

Year in Review: How Squadcast Transformed Incident Management in 2024

As 2024 draws to a close, we’re excited to reflect on a year filled with innovation, customer success, and continuous improvements at Squadcast. From game-changing feature releases to remarkable customer achievements, this has been a year of progress and transformation. In this blog, we’ll walk you through everything that made 2024 a standout year for Squadcast.

Reflecting on 2024: Squadcast's Journey of Excellence Across G2 Reports

2024 has been a year of remarkable milestones for Squadcast—a journey defined by innovation, recognition, and a steadfast commitment to helping teams ensure reliability at scale. Our mission has always been clear: to deliver a unified platform that seamlessly integrates On-Call Management and Incident Response, empowering teams to boost service reliability and productivity—all without the burden of context switching.
Sponsored Post

Scaling Success: How Squadcast Helped Fortune 500 Giants Migrate and Optimize Operations

As businesses grow, so do their operational complexities. Incident management tools, once sufficient, often become bottlenecks to efficiency, scalability, and cost-effectiveness. This reality has driven many enterprises, including Fortune 500 companies, to seek better solutions. Squadcast has emerged as a trusted partner for organizations undertaking this critical transformation. In this blog, we'll explore how Squadcast helped global enterprises seamlessly migrate from legacy tools and optimize their incident management processes.

Squadcast vs. Legacy On-Prem Solutions: Why Enterprises Choose Cloud-Based Incident Management

In today’s Incident Management landscape, ensuring uptime and seamless operations is mission-critical for enterprises. As organizations grow and scale, the choice of an incident management solution can significantly influence how efficiently teams respond to and resolve incidents. While legacy on-premises solutions once ruled the roost, modern enterprises are increasingly pivoting towards cloud-based platforms like Squadcast. Why?

Adding a Grafana Dashboard to Your Prometheus Setup

This article is part of a series on setting up an end-to-end monitoring and alerting stack using Prometheus. Continuing our series on setting Prometheus in a Docker container, we will add a Grafana instance to our Prometheus setup. Please refer to the previous article where we use docker compose to run Prometheus and Alertmanager together as that forms the basis to run multiple related containers. We will add a container to run Grafana to the same compose file in this article.