Introducing Squadcast's Service Graph | Incident Management | Squadcast
This video introduces you to Squadcast's Service Graph feature.
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Incident Management
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
G2 Winter Report 2023: Squadcast Maintains Leadership in IT Alerting and Incident Management
2023 has been a year of significant growth for Squadcast, with an expanding presence in both Mid-Market and Enterprise segments across IT Alerting and Incident Management categories. And with the release of the G2 Winter Report '23, it's an opportune moment to share some of our key achievements.
On-Call Software Engineer Roles and Responsibilites
Most software engineers know that they are typically tasked with on-call shifts, but new software engineers entering the field may be asking themselves – What do I even do if I get scheduled for an on-call shift? This is a common question that often doesn’t get answered until that first on-call shift, and unfortunately that can be overwhelming for a young professional who is nervous about their first on-call shift, let alone their first incident.
A Little Resilience Goes A Long Way
Let’s call this the mother of all understatements. If you’re reading this blog, there’s a good chance that you: a.) Agree wholeheartedly with this sentiment and think it should go without saying, AND… b.) Are surrounded by folks who pay lip service to this idea while not taking it as seriously as they should.
Reflecting on a momentous 2023 at incident.io
2023 at incident.io was a year to remember. While it's easy to be cyclical about proclaiming that every year was better than the last, a few things stand out that made 2023 truly a year for the books. TL;DR, a lot happened! Especially when you consider that a lot of things didn't make the list above. So as we turn the page to 2024, we wanted to take a moment to reflect on the transformative year that was 2023, not only for us but our customers as well.
Beacons Webinar
Discover how StatusCast Beacons can transform your IT Incident Management process in our upcoming webinar. This webinar covers the power of Beacon Automations providing.
The Debrief: Incident management for data teams
If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode. Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about.
The Debrief: A year in review-2023 at incident.io
What a year 2023 was at incident.io! While it's hard to summarize 365 days, a few things stand out: So as we close the curtain on 2023, we sat down with the three co-founders of incident.io to do a bit of reflection on the wild ride that was this year. In this episode you'll hear them discuss challenges, big wins, moments of growth, what's next for us, and most importantly, what the three co-founders like most about one another.
How To View Previous Incidents To Gain Helpful Context During Incident Triage?
Picture this: you're knee-deep in resolving a P1/P0 incident, urgently seeking answers. What if you could tap into past incidents to get important incident insights and streamline your troubleshooting process? In this blog, we pitch into the practical aspects of leveraging Squadcast's Past Incidents feature to help you enhance your Incident Management process.
Setting the foundations for on-call that's fair, balanced, and human-focused
Whenever you're providing a service to businesses or individuals that they rely on, it's important to make sure that it's up and running as much as possible without disruptions. But the reality is that, despite your best efforts, downtime does happen. Regardless of when incidents strike, whether it’s 2 PM in the middle of the working day or 2 AM, it's important to have people available to diagnose and resolve issues as soon as possible.