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The latest News and Information on IT Service Management, Service Desk and related technologies.

Mastering ITSM Implementation: Your Comprehensive Guide - Infraon ITSM

Nov 3, 2023 By Infraon In Infraon
Ready to level up your tech game? Dive into our comprehensive video guide on IT Service Management (ITSM) implementation. Explore the world of efficient tech management, uncovering ITSM's significance, benefits, and best practices. Learn how automation within ITSM transforms your operations, predicting issues, ensuring reliability, and accelerating your business growth. Navigate potential challenges with confidence and empower your organization to achieve seamless ITSM implementation. Tune in to unlock the secrets of successful ITSM adoption and lead your tech landscape to new heights!
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The Ultimate IMACD Process Guide for Seamless Transitions in 2023 - Infraon

Nov 3, 2023 By Infraon In Infraon
Whether it's mergers, relocations, or technological upgrades, organizations face challenges. That's where IMACD comes in - Install, Move, Add, Change, Disposal. It's a structured framework that ensures smooth transitions, minimizing disruptions. In this video, we'll break down the IMACD process, step by step. You'll gain a deep understanding of how each phase contributes to a seamless transition. From setting up new systems to retiring outdated ones, IMACD is your roadmap for navigating change in the business world.
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Explore the Power of Link Monitoring for Seamless Network Performance! Infraon

Nov 3, 2023 By Infraon In Infraon
Welcome to our latest video! If you're a network admin striving for flawless data flow within your systems, you've come to the right place. In this video, we delve deep into the world of Link Monitoring and its incredible potential to revolutionize your network's performance.
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Demystifying the Role of an ITSM Consultant - Infraon

Nov 3, 2023 By Infraon In Infraon
Are you curious about what it takes to be an ITSM consultant, or are you an organization considering their expertise? This video is your guide to understanding their core responsibilities and the significant impact they make on optimizing ITSM practices. We'll explore how these professionals drive efficiency, cost-effectiveness, and innovation in IT operations, all while adapting to the dynamic demands of the tech landscape.
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ivanti

Network Security In an Age of Remote Work

Nov 2, 2023 By Ivanti In Ivanti

While remote work and hybrid work have always been a thing, they've recently become more popular, and that’s created new challenges for network security. Some companies embrace remote work and/or hybrid work; some try to limit or reverse the trends. For some internal teams, remote work is easily achieved and often preferred. In other cases, in more hands-on and collaborative efforts, being physically onsite can be important.

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servicenow

There's an app for that: How low-code tools boost finance productivity

Nov 2, 2023 By Elise Fox In ServiceNow

It’s no secret that finance organizations are ripe for disruption. Managing money has always been a manual process, from securing payment orders to renewing licenses, and everything in between. That's why ServiceNow Chief Financial Officer Gina Mastantuono invested in a formal citizen development program. She wanted to encourage all finance employees to lean into no- or low-code tools, such as App Engine Studio, to build applications.

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solarwinds

ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your Business

Nov 2, 2023 By Sean Sebring In SolarWinds
Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM characteristics and capabilities to non-IT teams and departments.
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Adopting a Zero-Trust Strategy

Nov 1, 2023 By Ivanti In Ivanti
View the full clip here. Visit ivanti.com/ZT Zero trust security — anywhere Working from everywhere means employees need access to corporate apps and data from any device, anywhere, anytime. This is a new level of freedom — and a new level of vulnerability. Navigate this new landscape with security that’s purpose-built for Everywhere Work. Get edge-to-edge security for every device, every user, every application and every network everywhere.
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servicenow

How to minimize business disruption in your move to SAP S/4HANA

Nov 1, 2023 By Eva Michel In ServiceNow

SAP customers must move to SAP S/4HANA by 2027 to stay compliant, but many are hesitant to do so. Although 78% of organizations in North America are planning an S/4HANA move, only 31% have started using it, according to a CIO article. The UK & Ireland SAP User Group (UKISUG) reports 89% and 25%, respectively. Moving to S/4HANA can take three to four years, according to Roland Berger, and requires a high investment at a time when companies are tightening their belts.

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