Capacity Management: Debugging Exceeded Rate Limits
Snuba, the primary storage and query service for event data that powers Sentry in production, has historically been doing rate limiting under the hood, making it hard to discover and increasing time to resolve customer support requests. This is not something you’d know the specifics of unless you were deep in the Snuba code. But as we triage support questions from customers, one issue tends to pop up: RateLimitExceeded. You got tired of not getting query results.