In the world of IT and DevOps/SRE, managing incidents efficiently is paramount. When an unexpected issue arises, having the right OnCall software can make all the difference in minimizing downtime and maintaining service reliability. OnCall software ensures that there’s always someone available to respond to incidents, no matter the time of day. This tool is vital for businesses that operate around the clock and cannot afford to let issues go unresolved for long periods.

You may have seen webhooks mentioned in some of your apps before and thought: “Would I benefit from using a webhook?” In a word: yes. In simple terms, webhooks are an easy way for one app to “speak” to another, allowing data to be passed between systems that are otherwise unconnected. Applications and services such as Twitter, Discord, Youtube, and Github all use webhooks to provide you with the services you know and love. So that begs the question: how do I use webhooks?

AES (Advanced Encryption Standard) encryption is the current cryptographic standard used and promoted by the US government for securing sensitive data. It is used widely in cybersecurity, protecting IT infrastructures, and securing communications. This guide explains what AES encryption is, how it works, and where it is used. It also explains its importance in cybersecurity and in securing valuable data.

Many organizations are pressingly concerned about the challenges of Knowledge Management as they struggle to create, share, use, and manage their knowledge and information effectively. Effective Knowledge Management is crucial for making informed decisions, innovating, and staying competitive. But how do organizations overcome the obstacles that prevent them from achieving their Knowledge Management goals?

You probably know about the def.json Augments file. However, are you familiar with host_specific.json? The def.json Augments file is read, if it’s adjacent to the policy entry. As such, this file is generally distributed as part of the policy set. Its settings apply to all hosts that receive and run the policy. The host_specific.json Augments file, is on the other hand loaded from the $(sys.workdir)/data/ directory. And it is expected to be independent from the policy.

In today's data-driven world, while new storage solutions and data lakes continue to emerge, many companies still use traditional databases with specific needs for tracking activities. Custom queries, tailored to particular applications or use cases, are crucial for identifying performance bottlenecks, slow-running queries, and resource-intensive operations.

The guide discusses the essential components, challenges, popular tools, and advanced techniques that define effective log aggregation.

ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

Kubernetes (K8s) is a popular container orchestration solution, but monitoring its performance can be quite challenging. Luckily, there's a solution that makes it easier - MetricFire. It's a cloud-based monitoring and visualization platform that provides comprehensive metrics, alerts, and dashboards for K8s clusters. The platform offers amazing cloud-based monitoring and visualization services that can make the K8s monitoring seamless.