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Latest Customer Stories

How the NBA is creating the future of employee experience

For the past 75 years, the National Basketball Association (NBA) and Women’s National Basketball Association (WNBA) have delivered best-in-class experiences to fans. From e-sports to virtual reality, the league has pioneered new ways to connect fans to the game they love. Now, with ServiceNow, the NBA and WNBA are taking their top-notch experiences from the basketball court to the corporate office.

Puppet helps Singapore speed up technical deployments for governments

Around the world, the pandemic tested the ability of governments to transform digitally in order to deliver uninterrupted services and to respond effectively to the demands of citizens, businesses, and global leaders in a time of crisis. From contact tracing to disbursing support packages to sharing best practices on how to contain the pandemic, governments needed to deliver these mission-critical services in a timely, secure, and compliant manner.

Autodesk uses BigPanda's Event Enrichment Engine to accelerate their IT Ops

Today’s incident pipelines are noisy. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. But it’s not just their number that’s an issue.

How Sabre is using SRE to lead a successful digital transformation

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

NECA delivers 99.9% system uptime using Applications Manager

NECA is an allied association of local telecommunications providers in the United States that was instituted by the Federal Communications Commission. It aims to provide rural consumers across the country with telecommunications and broadband services at affordable prices. Its services also include economic forecasting, trend analysis, industry database management, and rate and tariff analysis.

Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings

BASF is the largest chemical producer in the world with a revenue of EUR 59bn, 247 manufacturing sites and 110,000 employees. BASF’s Coatings division employs 11,000 people and develops, produces and markets innovative solutions for automotive OEM and automotive refinish coatings and industrial coatings as well as architectural coatings and related coating processes.