Operations | Monitoring | ITSM | DevOps | Cloud

Interview with conversational AI specialist James Kaplan

For our latest specialist interview in our series speaking to technology leaders from around the world, we’ve welcomed James Kaplan CEO and Co-Founder of MeetKai. He founded the startup with his Co-Founder and Chairwoman, Weili Dai, after becoming frustrated with the limitations of current automated assistants. Kaplan has had a true passion for AI and coding since he was six. He wrote his first bot at only nine years old and wrote the first original Pokemon Go bot.

How to Monitor Redis Logs and Metrics

With a multitude of digital options available in almost every industry, it’s become increasingly critical that applications and services provide a positive user experience. Doing so requires a high level of availability, made possible (in part) by efficiently identifying and resolving issues with the system, when they occur. To achieve this, monitoring all critical components of an application and its infrastructure is a necessity.

5 Ways Machine Learning is Making the Web More Accessible

The artificial neuron was first hypothesized in the 1930s, but only in the last decade have we seen the widespread application of artificial neural networks and machine learning to everyday technologies. Broadly speaking, machine learning describes a technical discipline defined by computer algorithms that improve automatically through experience and the use of data. These days, the combination of machine learning and "big data" power an increasing number of digital tools that we interact with daily.

Empowering customers and employees through digital experience

The pandemic has made clear that businesses can’t work in silos anymore. That reality extends to customer experience (CX) and employee experience (EX). The path to success is integration between the two to create a total digital experience, because happy employees produce happy customers. “The employee and customer experience are like a mobius strip or infinite loop.

Bilt Graphic Paper Private Limited saves $15,000 per year using OpManager

Bilt Graphic Paper Private Limited (BGPPL), a subsidiary of Bilt Paper B.V., is a paper manufacturing company based in India, with manufacturing plants in Bhigwan, Ballarpur, and Ashti in the state of Maharashtra. BGPPL established the most modern technology in the writing and printing segment in India intending to meet every demand of the rapidly progressing printing industry.

Monitor containerized ASP.NET Core applications on AWS Fargate

The ASP.NET Core framework enables you to build and deploy .NET applications on a wide variety of platforms, each of which has different observability concerns. In a previous post, we looked at monitoring a containerized ASP.NET Core application. In this guide, we’ll show how Datadog provides visibility into ASP.NET Core applications running on AWS Fargate. We’ll walk through.

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Why Exoprise Beats the Competition

Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.

Getting Started with Docker: A Tutorial

Docker containers have taken the software industry by storm. Ever since its launch in 2013, Docker’s usage and popularity have grown at a rapid pace. Docker has saved organizations from the challenges of managing dependency and version conflicts across multiple environments by providing a portable, secure, and (most importantly) reliable container technology for shipping applications.

Quick Dictionary to Open<X> Projects in Observability

Do you also find yourself confused by all the Open-this and Open-that names flying around? There are currently a good few Open projects, standards, tools – OpenTelemetry, OpenTracing, OpenCensus, OpenSearch… heck, even my podcast is called OpenObservability! And new Open names seem to be popping up every other day. If you too feel this way, there’s no need. Many feel similarly confused.