Operations | Monitoring | ITSM | DevOps | Cloud

Citrix Tips for Troubleshooting

I recently saw a user asking on EUC Slack “is there a Domain controller response time in ?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. However, it did make me wonder if Citrix admins are aware of the importance of getting metrics about Domain Controllers, simply because many EUC monitoring tools fail to monitor them.

What's New: Updates to Event Intelligence, Integrations, and More!

If you thought that the product announcements from PagerDuty’s largest event of the year, PagerDuty Summit 2021, was all we had in store for you, think again! We’re excited to announce that the July Release comes with a new set of updates and enhancements to the PagerDuty platform! You can learn about our latest capabilities via the Q1 PagerDuty Pulse or read below for the highlights.

How Vanguard used Observability to Accelerate and De-risk their Cloud Migration

Rich Anakor, chief solutions architect at Vanguard, is on a small team with a big goal: Give Vanguard customers a better experience by enabling internal engineering teams to better understand their massively complex production environment—and to do that quickly across the entire organization, in the notoriously slow-moving financial services industry. They also had a big problem: The production environment itself.

How Orange Business Services is building a better SIEM with Elastic

I’m a security analyst at Orange Business Services in Paris, and one of my current projects for the Orange Group is implementing a new SIEM based on the Elastic Stack. In this blog post, I’ll share why we chose Elastic and how we were able to integrate Elastic into our existing SIEM, resulting in faster investigations and saving our engineers’ time. So follow along.

Monitoring and Alerting 101: Monitoring Best Practices

An effective monitoring system is paramount to smooth business operations. As the need for a fast, responsive software experience gains momentum, monitoring becomes an indispensable driving force. Monitoring systems enable IT teams to proactively observe the health and responsiveness of critical environments and applications. Without monitoring, organizations must depend on customers or internal departments to receive notice of system issues.

Deep Learning Toolkit 3.6 - Automated Machine Learning, Random Cut Forests, Time Series Decomposition, and Sentiment Analysis

We’re excited to share that the Deep Learning Toolkit App for Splunk (DLTK) is now available in version 3.6 for Splunk Enterprise and Splunk Cloud. The latest release includes: Let’s get started with the new operational overview dashboard which was built using Splunk’s brand new dashboard studio functionality which I highly recommend checking out. You can learn more about it in this recent tech talk which you can watch on demand.

Optimize Value of Cloudtrail Logs With Infrequent Tier

A common scenario for log analytics is that many log events are high value for real time analytics, but there are also events that are low value for analytics, but account for a very large percentage of overall log volume. Often these same low value logs are used only for ad-hoc investigations from time to time or need to be retained for audit purposes.

Log Analytics and SIEM for Enterprise Security Operations and Threat Hunting

Today’s enterprise networks are heterogeneous, have multiple entry points, integrate with cloud-based applications, offer data center delivered services, include applications that run at the edge of the network, and generate massive amounts of transactional data. In effect, enterprise networks have become larger, more complex, and more difficult to secure and manage.

Understanding IIS Log Files: Operating Instructions

Commonly, your website or app functions perfectly until you release it. During testing, you might seem to have control over everything. But, sooner or later, you will face some challenges. In fact, it is totally normal when something goes wrong. The most important thing is how you settle these problems. In most cases, issues with availability alerts and users’ complaints can be addressed by the means of IIS logs. IIS logging will provide you with the necessary data to deal with a breakdown.

4 benefits of combining ITSM and ITOM

IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. With the quickened pace of business requiring faster scale, leaders and decision-makers must find ways to adapt and optimize their processes. Combining IT Service Management (ITSM) and IT Operations Management (ITOM) can help you prioritize operations efficiency while delivering the best service to your employees.