Operations | Monitoring | ITSM | DevOps | Cloud

The Role of Service Maps in Optimizing PHP Application Performance

Modern PHP applications rarely exist in isolation. They run across distributed environments, connect to MySQL or PostgreSQL databases, interact with Redis or Memcached, rely on APIs, and communicate with microservices. This interconnected web brings power but also enormous complexity. When performance issues arise, finding the root cause can feel like searching for a needle in a haystack. Is it the database? A caching layer? A failing third-party API?

The New Physics of IT: Service-Centric Observability, AI-Driven Operations, and Intelligent Automation

Why the traditional model of monitoring and manual operations is collapsing–and what enterprises must do to survive The digital universe is expanding at a pace no enterprise can keep up with through traditional methods. Dependencies pull at each other in ways even experts can’t predict. What once could be managed with dashboards and siloed monitoring tools has become too vast, too interdependent, and too fast-moving, a new operating model is needed to master such complexity.

When metrics mislead: Inside the 2025 Retail Web Performance Benchmark

Over the past few years at Catchpoint, we’ve benchmarked the digital performance of banks, airlines, hotels, travel aggregators, GenAI platforms, athletic footwear brands, and even ad hoc events like the Super Bowl, Olympics, and Election Day. Each time, our approach focused on the technical metrics performance professionals live and breathe: DNS resolution times, Time to First Byte, page load speeds, and six other core measurements that we'd dissect, analyze, and use to rank companies.

Introducing Kentik Traffic Costs: Real-Time Network Cost Intelligence

Introducing Kentik Traffic Costs, an industry-first automated workflow delivering instant cost estimates for network traffic slices. Learn how this exciting new feature gives network, financial, and sales teams actionable insights to optimize spend, improve margins, and drive revenue.

Using ISO/SAE 21434 to stay ahead of the Cyber Resilience Act

If you work in automotive, you’ve probably already heard of the CRA – the EU’s Cyber Resilience Act. It’s one of the most ambitious pieces of cybersecurity regulation in years. And while it wasn’t written specifically for cars, it’s going to impact a huge part of how software gets built, updated, and maintained across the automotive stack. So here’s the question: how do you prepare for something like the CRA?

54% of European enterprises want long term open source support: how Ubuntu Pro + Support delivers

Europe’s open source ecosystem is at a turning point. The Linux Foundation’s Open Source as Europe’s Strategic Advantage: Trends, Barriers, and Priorities for the European Open Source Community amid Regulatory and Geopolitical Shifts report shows organizations across the continent are broadly adopting open source software (OSS). But adoption alone doesn’t guarantee resilience, innovation, or security.

Cutting through Kubernetes Complexity with Lumigo

Effectively monitoring Kubernetes environments remains one of the most challenging aspects of modern application management. As applications grow more complex and distributed, the need for comprehensive visibility becomes paramount. We have continued to deliver major advancements in our Kubernetes monitoring, providing you with deeper insights and more powerful tools to tackle these challenges head-on.

Salesforce CRM is Smart, Agentic AI Makes it Unstoppable for Enterprises

Smart is as smart as it performs, and intelligence is only proven by outcomes. Salesforce's strategic deployment of Agentic AI through Agentforce has delivered precisely that impact: 18,000 closed deals, over $1 billion in ARR acceleration, and FY26 revenue guidance elevated to $41-$41.3 billion. This isn't just a technological advancement; it's proof of concept for the next era of enterprise revenue architecture.

From Chaos to Command: The Agentic AI Playbook for Scaling Customer Support

The $8 trillion customer service industry is experiencing its iPhone moment. While businesses scramble to deploy AI chatbots to cut costs, they're inadvertently accelerating customer defection, with 60% of customers now believing that companies prioritize savings over service quality, according to research by ServiceNow. This isn't a technology problem; it's an intelligence problem.

Ultimate Tools for Wordpress Uptime Monitoring

Running a WordPress site is a dynamic endeavour that goes beyond publishing content. To maintain your online presence, it is essential to ensure website availability, improve performance, and provide a positive user experience. Frequent downtime, slow loading times, or unexpected errors like PHP errors or permissions errors can harm your website's reputation, drive away visitors, and negatively impact search engine rankings.